Description
General Summary of Position
The telecommunications team at MedStar Montgomery Medical Center has a full-time night shift opening for a Telecommunications Operator, which is the first point of contact for callers and will provide general information.
The work schedule for this position is Sunday-Thursday, 11pm-7am. This department is open 24/7 and coverage on other shifts may be required as well.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required.
Experience
- 1-2 years Experience with multi-line or computerized answering service preferred.
- 1-2 years Computerized answering service as PBX operator preferred.
Knowledge, Skills, and Abilities
- Ability to communicate with all levels of internal and external customers
- Ability to read write and speak English clearly
- Basic computer skills for data entry
- Basic knowledge of medical terminology
- Bilingual in conversational Spanish is a plus but not required
This position has a hiring range of $17.50 - $27.23
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