Description
General Summary of Position
The Specialty Pharmacy Technician, Clinical Coordinator serves as a crucial link between healthcare providers, patients, payors and pharmacies, facilitating seamless communication and coordination to ensure optimal patient care. Primary responsibilities will be to streamline the complex process of ensuring access to prescribed medications, catering to patients with unique healthcare needs. The Clinical Coordinator may assist in all areas of clinical operations, including benefits investigation, prior authorization, copay/foundation assistance, onboarding new patients, delivery coordination, drug replacement services and telephonic outreach for prescription refills.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required
Experience
- 3-4 years pharmacy Technician experience in a retail, mail order, or specialty pharmacy required
- 1-2 years customer service or equivalent experience preferred
Licenses and Certifications
- PTCB - (Pharmacy Technician Certification Board) Must have successfully completed the pharmacy technician certification through the nationally accredited certification examination of PTCB (Pharmacy Technician Certification Board) upon hire is required
- Successful completion of the ExCPT (Exam for the Certification of Pharmacy Technicians) upon Hire required and
- Pharmacy Technician licensure or registration as required by the state in which the pharmacy is located upon hire required
Knowledge, Skills, and Abilities
- Basic computer skills
- Basic math skills
- Excellent verbal and written communication skills
- Excellent customer service skills
- Excellent problem solving skills
This position has a hiring range of $22.04 - $38.41
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