Patient Service Coordinator Job Listing at MedStar Medical Group in Rockville, MD (Job ID req34597)

Description

Job Summary: 

MedStar Health is looking for a Patient Service Coordinator to join our team in LaPlata, MD!  

 
As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling.  

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!  

 
Primary Duties: 

• Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. 

• The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment. 

• Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information. 

• Coordinates efficient patient flow through the practice or hospitalize department assigned. 

• Supports organization initiatives related to new technology, clinical programs and improving the patient experience. 

Qualifications: 

• 6 months – 1 year of providing high quality customer service required, preferably in a health care setting.  

• Working knowledge of IDX/GE centricity business preferred. 

• High School Diploma or GED. 

• CPR Certification 

• Excellent interpersonal communication and customer service skills, and good telephone etiquette.
• Requires knowledge of medical terminology and effective oral and written communication skills.
• Must possess the ability to perform in a high-pressure environment, to organize and prioritize work, to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.