Patient Service Coordinator Job Listing at MedStar Medical Group in Washington, DC (Job ID req33747)

Description

General Summary of Position

Job Summary: 

MedStar Health is looking for a Patient Service Coordinator to join our team at Georgetown University Hospital! 

As a Patient Service Coordinator, you will be responsible for providing the best customer service to patient by greeting them with a warm and friendly smile, checking in/out processes, gathering demographic information, insurance verifications, as well taking copayments and scheduling. 

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move! 

 
Primary Duties: 

• Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. 

• The Patient Service Coordinator manages the intake of patients into the practice, screens for emergent conditions, registers, verifies and explains patient responsibility for payment. 

• Performs check in and check out procedures by inputting patient charges and verifying demographic and insurance information. Coordinates efficient patient flow through the practice or hospitalize department assigned. 

• Supports organization initiatives related to new technology, clinical programs and improving the patient experience. Coordinates the scheduling of surgical cases, procedures, and admissions for the department. 

• Assists with coordinating personnel activities, including interviews, orientation and training, scheduling, work sampling, quality assurance and performance management. 

Qualifications: 

• 3-4 years' experience in a customer service environment. 

• Associate Degree Required 

• Previous experience with an electronic health record system desired, especially GE centricity EHR or Aria. 

• CPR (Cardiac Pulmonary Resuscitation). 

• Previous experience with computerized registration systems and supervisory experience preferred. 

This position has a hiring range of $23.19 - $38.49