
Description
MedStar Georgetown University Hospital has a full time, day shift opportunity for a Patient Scheduling Associate in the Radiation Oncology department. This position is responsible for performing the functions and activities related to accurate patient scheduling including, but not limited to: front end customer service, accurate and complete patient registration in the approved organization electronic scheduling and billing systems, appointment scheduling and accurate insurance assignment.
Education
- High School Diploma or GED required. and
- Associate degree preferred.
- 1-2 years Experience in a customer service environment, including previous experience with computerized scheduling and registration systems required.
- Medical/clinical office experience preferred.
- Previous experience with computerized scheduling and registration systems required.
- Previous experience with an electronic health record system desired, especially ge centricity clinical or aria preferred.
- Excellent interpersonal communication and customer service skills, and good telephone etiquette.
- Knowledge of medical terminology.
- Effective oral and written communication skills.
- Ability to deal effectively and professionally with a variety of different individuals.
- Ability to perform in a high pressure environment.
- Ability to organize and prioritize work.
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