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Company: MedStar Medical Group
Location: Brandywine, MD
Career Level: Associate
Industries: Not specified

Description

General Summary of Position
Our Brandywine office has a full-time, day shift opportunity for a surgical scheduler. Experience in a surgical office is required and surgical scheduling experience is preferred. The Operative Scheduling Rep will schedule all elective surgical procedures for the practice, will function as a frontline point of contact for all physicians' offices and patients, and will exhibit excellent customer service and organizational skills.


Primary Duties and Responsibilities

  • Communicates effectively with physician(s) and physicians office staff and all customers to schedule surgical cases within the perioperative services.
  • Coordinates administrative details related to responsibilities of Clinical Director or Surgeons including planning, preparing and compiling necessary information and materials for routine or special projects.
  • Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicates any needs for scheduling modification and development.
  • Ensures the validity and efficiency of the schedule by careful checking of times, procedures, patients and physicians.
  • Initiates and maintains ongoing communication with insurance company to determine eligibility of benefits, deductible status, and to obtain precertification for office-based and other procedures. Educates and informs patients and families regarding verification status and issues related to deductibles, co-payments and balances.
  • Maintains patient and associate privacy and confidentiality.
  • Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters data.

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    Minimum Qualifications
    Education

    • High School Diploma or GED required.
    • Strong knowledge of medical terminology required.

    Experience

    • 1 year experience in an operating room or surgical office setting required.

    Knowledge, Skills, and Abilities

    • Excellent customer service skills.
    • Problem-solving skills based on written departmental guidelines and criteria.
    • Data entry skills.
    • Working knowledge of word processing and spreadsheet software applications.
    • Ability to work independently.


    This position has a hiring range of $18.33 - $31.61

     


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