Description
General Summary of Position
Ensures a safe environment for our patients, staff and visitors. Patrols hospital property, responds to calls for assistance, and reports on conditions, objects or persons which may impact the security and/or safety of patients, associates, physicians, visitors, or vendors, and responds according to established policies, procedures and regulations. Security Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off-shifts.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required and
- Associate's degree preferred
Experience
- 1-2 years Related security or law enforcement experience required or
- In lieu of the related experience, an internal candidate who has 1 year of medstar tenure may be considered. required and
- Prior experience in healthcare preferred (or related field with a patient-first, customer-first mission) preferred
- One year of relevant professional-level work experience may be substituted for one year of required education.
Licenses and Certifications
- DL NUMBER - Driver License, Valid and in State (DRLIC) Valid driver's license. required and
- IAHSS - Certification As A Security Officer Basic Certified Healthcare Security Officer (CHSO) certification from IAHSS preferred and
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross. within 90 Days required and
- Additional unit/specialty certifications may vary by department or business unit. and
- Must successfully complete all MedStar initial training related to violence prevention, de-escalation and crisis prevention intervention. required
Knowledge, Skills, and Abilities
- Verbal and written communication skills.
- Strong interpersonal skills.
- Ability to remain calm and thoughtful during a crisis.
- Ability to assist in de-escalating situations with strong emotions and conflict.
- Basic computer skills preferred.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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