Description
The Nursing Care Manager is responsible for guiding the field training experience for newly hired clinicians and mentoring them throughout the first year of employment to enhance engagement, retention, and clinical skill development. This role involves providing clinical support, training guidance to field staff, and ensuring high-quality decision-making and care delivery. The Nursing Care Manager may perform patient care and case management duties as needed in the field, collaborating closely with the clinical training specialist and Clinical Operations Manager. Additional responsibilities include contributing to strategic goals, covering for the Clinical Operations Managers or Professional Development Specialist, supporting quality care, and managing aspects of clinical workflow, including case conferencing and staff coordination. In partnership with education, quality, and operations, the Nursing Care Manager develops, and updates individualized clinical orientation programs for new hires, facilitates the transition from orientation to entire team integration, and serves as a classroom and field trainer to support best practices. The Nursing Care Manager plays an active role in quality assurance (QA), offering training based on QA findings, conducting joint visits, chart audits, and participating in mock surveys. This role supports operations and quality in complaint and occurrence resolution. The ideal candidate is a knowledgeable and collaborative clinical resource that fosters a supported and skilled clinical team.
Education
- Bachelor's degree in Nursing from accredited program or combination of education with 3 years relevant nursing experience including 3 years experience in a certified home care agency or hospice; or promotion from MHHC Clinical Lead position. required
- 3-4 years Relevant nursing experience with Associate's degree or 2 years relevant nursing experience with Bachelor's degree required and
- 3-4 years experience in a certified home care or hospice program required and
- Prior preceptor experience preferred
- RN - Registered Nurse - State Licensure and/or Compact State Licensure Valid RN license in all jurisdictions in which the employee provides services to patients, Maryland, DC or Virginia or any combination based on work location(s) Upon Hire required and
- DL - Valid State Driver's License in good standing with a dependable vehicle for transportation Upon Hire required and
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
- Additional unit/specialty certifications may vary by department or business unit.
- Demonstrated ability to teach, direct and guide professionals to gain desired results. Demonstrated ability to function at a high level of independence and autonomy. Strong leadership and delegation skills required. The ideal candidate will have a passion for teaching and excellent interpersonal skills, including verbal and written communication. IV therapy, Foley catheter, venipuncture, wound care/vac, and comprehensive medical-surgical skills. Organizational skills. Excellent verbal and written communication skills. Basic computer skills required. Knowledge of home equipment/DME, home care reimbursement, and regulations governing LPN's and HHA's.
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