
Description
Main office is at MedStar Harbor Hospital. Travel is required to all 4 Baltimore hospitals and 8 community health sites that the Mobile Health Clinic is stationed. Occasional evening and weekend hours during events required.
The Mobile Health Clinic Practice Manager is responsible for overseeing the day-to-day operations, staff supervision, administration, community engagement, grant management, and performance data for the MedStar Health Baltimore Region's Mobile Health Centers. Under the guidance of the Regional Director of Community Health, this role ensures smooth operations, develops/implements administrative protocols, supports patient care services, manages budgets, grant reporting, and fosters positive team dynamics. The Practice Manager will drive efforts to enhance patient engagement and fulfill our department mission of bridging gaps in health care by improving holistic health outcomes. The Practice Manager also manages community outreach events and coordination with community partners. The ideal candidate will have experience with outpatient practice management for underserved communities and be adaptable to a fast-paced environment.
Education
- High School Diploma or GED required or
- Bachelor's degree in Health Care Administration, Business, Public Health or other related field required and
- Courses in medical terminology preferred
- 3-4 years healthcare/medical office experience required and
- 2 years general practice management experience; preferably in an ambulatory care setting with underserved populations required
- 1-2 years Project management and/or managing population health initiatives. Experience in finance, data analysis, and community outreach preferred
- One year of relevant professional-level work experience may be substituted for one year of required education.
- Certified Medical Office Manager, Medical Assistant, Registered Nurse preferred
- Strong leadership, interpersonal, and communication skills (verbal and oral).
- Excellent project management and analytical skills and ability to multi-task and prioritize multiple projects.
- Self-starter with innovative thinking and persistent problem solving skills. Detail-oriented and Knowledge of modern office procedures, accounting principles, and healthcare terminology.
- Ability to manage staff performance, address issues, and foster engagement and accountability.
- Flexibility, autonomy, and the ability to adapt in a fast-paced environment.
- Ability to comprehend data for use in making daily operational decisions. Patient-centered, outcome-driven, and active in creating an ideal care environment
- Proficiency with office equipment, Microsoft Office Suite, and medical office software (Cerner, Athena IDX)
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