Description
Department: Otolaryngology
Status: Full-time, 40 hours per week
Schedule: Monday-Friday, 8:00am-4:30pm
Job Summary:
MedStar Health is looking for a Medical Office Assistant III to join our team at MedStar Washington Hospital Center!
This is the second job in a series of two that perform clerical/secretarial/administrative office support functions in a medical setting/office at MedStar Washington. May be a secretary for one or more physicians, medical, or professional staff. This position is represented by the Service Employees International Union (SEIU).
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
Receives and screens telephone calls and visitors to the office. Schedules appointments for patients including coordinating appointments with other medical offices and for tests, including pre-admissions testing. Confirms appointments. May give instructions to patient, explain an upcoming procedure/test, and/or answer questions. Maintains calendar(s) for a physician, staff, and/or department/clinic including patient appointments, surgeries, meetings, etc. Collects needed information (including patient charts prior to appointment/meeting and may brief attendees. Makes travel arrangements and prepares expense reports as required.
Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients) in the Hospital's or department's scheduling system. Obtains necessary demographic and insurance information, referrals, pre-certifications, signatures, copies, etc. May make/create patient chart or request existing one from Medical Records. Verifies all information. May make referrals when patient has no insurance or means to pay for services. Enters physician charges into billing system(s). Reviews codes to ensure proper billing. Corrects errors or returns forms to medical staff for completion/correction. Responds to questions regarding bills from patients, referring physicians, office staff, insurance companies, and the Hospital's Patient Financial Services Department. May accept co-payments and make deposits.
Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, correspondence, memoranda, grants, proposals, statistical and budget reports from dictation, rough drafts, and/or verbal instructions. Prepares and edits manuscripts, articles, and abstracts for presentation and/or publication. Composes correspondence for signature based on accepted departmental norms. May compose and send correspondence under own signature as appropriate.
Establishes and maintains a variety of files, records, logs, charts, etc. including departmental files. Retrieves files, records, charts, and/or the information therein as necessary including personnel information/time sheets. Performs basic data collection and tabulation creating summaries and reports. Prepares and distributes monthly on-call schedules to attendings, residents, and appropriate departments Records continuing medical education activities of department personnel. Maintains financial records such as budget/fiscal reports ensuring that budgetary guidelines are maintained. Prepares vouchers.
Plans meetings/conferences/departmental events, including, inviting guests/speakers, and making their travel arrangements; agenda preparation; creation of handouts; determining lodging, meeting, and meal arrangements for attendees; organizing registration; and arranging for certificates and honoraria; etc. Maintains and orders supplies for personnel/department as needed or requested. Audits bills and ensures prompt payment. Orients new employees, including residents.
Qualifications:
High School Diploma or GED.
1-3 years' experience, preferably in a doctor's office or medical environment/ health care setting demonstrating organizational skills and a working familiarity with medical terminology and office computers (PC's and/or mainframes) performing word-processing/typing and data entry, preferably in a for an executive/staff with diversified needs.
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