Description
General Summary of Position
The Bed Board Coordinator collaborates with the departmental leadership of Support Services and oversees all hospital services requests, bed movement and placement of patients and helps to monitor efficient transfers and discharges for enhanced throughout. Responsibilities include:
- Serves as the coordinator for the base station for the Environmental Services, Linen Distribution, Central Patient Transport, Supply Chain, Food Services, Biomed, Clinical Equipment Support, Facilities as well as a liaison for Information Technology requests.
- Receives incoming telephone calls and dispatches to Support Services departments accordingly.
- Facilitates and prioritizes job requests based on patient care needs.
- Utilizes software program to enter and monitor bed tracking activity and intercept work tickets from the Call Center and dispatch appropriately.
- Monitors staff conducting discharges, transfers, equipment/supply/item movement and high-profile cleaning to ensure consistency and compliance through direct observations.
- Interdepartmental communications to include the ability to recognize and appropriately respond to situations and issues that require communication or interaction with other departments.
- Provides training to staff and other bed management staff on bed control responsibilities.
- Works closely with Bed Management, Emergency Room, Nursing, Case Management and Support Services Staffing Office, and Operations division leadership.
- Performs a variety of administrative duties, such as typing, filing, recording etc.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required
Experience
- Less than 1 year such as an operator/receptionist or in a customer service environment (e.g.: telemarketing or telephone operator) or general office environment required
Knowledge, Skills, and Abilities
- Strong verbal and written communication skills
- Good technical/mechanical aptitude
- Excellent organizational skills
- Highly motivated individual with minimum typing speed 45+wpm, with minimal errors.
- Excellent customer service skills
- Ability to work independently and as a team member in a very demanding fast-paced environment with courtesy and respect for our customer
- Ability to multi-task and prioritize.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
Apply on company website
Find Connections via Linkedin
