Director Systems Development & Maintenance Job Listing at Medical Mutual in Brooklyn, OH (Job ID 2400608)

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.   

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.   

Directs, plans, and manages systems development managers and technical staff to ensure the implementation, enhancement, and maintenance of the Company's essential business applications. Builds relationships with peer business leaders throughout the Company to ensure alignment of application solutions for current and future business needs. Serves as the thought leader for business and service decisions as they relate to effective delivery of software applications and data management systems.

Responsibilities 

• Oversees management of systems development teams ensuring delivery is on time, on budget and on schedule.
• Establishes current and long-range technology strategy for key products and solutions to support the Company's current and future state.
• Establishes customer satisfaction metrics to measure performance and anticipate needs. Leverages these metrics to make adjustments in the ongoing strategic approach.
• Advocates, educates, and enforces all internal and external security and privacy policies.
• Provides visible leadership which fosters and ensures a high degree of coordination throughout the Company.
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor's degree in computer science, business administration, or related field.  Master's degree preferred.
• Equivalent education and experience directly related to the role may substitute for a degree.      
• 8 years of experience with business applications and customer-oriented systems development and maintenance, 5 years of which are in a manager capacity.

Professional Certification(s):

• Project Management Professional (PMP) or industry related certification strongly preferred.

Technical Skills and Knowledge:

• Strong written and oral communication skills, leadership principles and decision-making abilities
• Advanced understanding of multiple applications development methodologies and best practices.
• Advanced understanding of delivering and supporting technical solutions in various infrastructure domains.
• Adept at building consensus with business partners to develop and execute effective strategies for the Company.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.