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Company: Medical Mutual
Location: Brooklyn, OH
Career Level: Associate
Industries: Banking, Insurance, Financial Services

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.   

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.   

Sr. Competitive Intelligence Analyst

Plays a pivotal role in driving our competitive strategy by providing comprehensive analysis and insights on healthcare market trends, competitive landscape, and industry dynamics. Translates resulting insights into actionable recommendations to support decision making across Medical Mutual. Partners closely with the Director of Competitive Intelligence & Market Insights as a key contributor to the Corporate Strategy team. Manages key relationships, oversees related projects and develops solutions to business problems. Builds and maintains infrastructure to support the end-to-end Competitive Intelligence process.

Lead Competitive Intelligence Analyst

The Lead Competitive Intelligence Analyst is responsible for driving the competitive intelligence function and supporting strategic initiatives. This role involves managing complex projects, conducting advanced analyses, and providing high-level insights to executive leadership. The Lead Analyst will develop and implement competitive intelligence strategies, processes, and tools to enhance the company's competitive position. This position requires exceptional analytical skills, extensive experience in competitive intelligence, and the ability to influence strategic decisions. The Lead Analyst will also play a key role in stakeholder engagement and continuous improvement of competitive intelligence practices.

Responsibilities 

Sr. Competitive Intelligence Analyst

Competitive Analysis:

  • Build and maintain competitive intelligence infrastructure. Conduct thorough research and analysis of the healthcare market, including competitors' products, pricing, market positioning, and strategic initiatives. Stay up to date with industry trends, regulatory changes, and emerging technologies that impact the competitive landscape.

Market Intelligence:

  • Build and maintain the market intelligence process and infrastructure. Develop and maintain a process to disseminate information and equip leaders with the right insights at the right time. This will involve the collection and analysis of data from various sources, such as market reports, industry publications, financial statements, and customer surveys, to identify key market trends, opportunities, and threats. Generate actionable recommendations to support strategic decision-making.

Competitor Profiling:

  • Develop and maintain in-depth profiles of key competitors, including their organizational structure, market share, product offerings, pricing strategies, marketing campaigns, and competitive advantages. Monitor competitor activities and provide regular updates to internal stakeholders.

Strategic Planning:

  • Contribute to the development of long-term business strategies by providing valuable insights and recommendations based on competitive intelligence. Assist in the development of related materials and provide process support to internal customers.

Communication and Reporting:

  • Prepare and present comprehensive reports, presentations, and dashboards that effectively communicate competitive analysis findings to internal stakeholders. Collaborate with teams across the organization to disseminate relevant intelligence and ensure alignment with business objectives.
  • Performs other duties as assigned.

Lead Competitive Intelligence Analyst

Strategic Analysis and Insights

  • Conduct advanced analysis of market trends, competitor strategies, and industry developments.
  • Provide high-level strategic insights and recommendations to executive leadership.
  • Develop and maintain a comprehensive competitive intelligence database.

Project and Process Management

  • Manage complex competitive intelligence projects from inception to completion.
  • Develop and implement competitive intelligence strategies, processes, and tools.
  • Ensure the continuous improvement of competitive intelligence practices.

Stakeholder Engagement

  • Build and maintain strong relationships with key stakeholders across the organization.
  • Communicate insights effectively to executive leadership and other stakeholders.
  • Facilitate workshops and strategy sessions to integrate competitive intelligence into strategic planning.

Market and Competitor Monitoring

  • Continuously monitor and analyze industry news, competitor activities, and market trends.
  • Provide regular updates and strategic recommendations to senior management.

Strategic Reporting and Communication

  • Prepare comprehensive reports and presentations for senior management.
  • Communicate complex findings effectively to various stakeholders.
  • Develop visualizations and dashboards to present data in an easily understandable format.
  • Performs other duties as assigned.


Qualifications

Qualifications

Sr. Competitive Intelligence Analyst

Education and Experience

  • Bachelor's degree in Business, Marketing, Economics, or a related field. Advanced degree is preferred.
  • 5 years of related experience

Technical Skills and Knowledge:

  • Strong knowledge of the healthcare market, including competitors, products, and regulatory environment.
  • Proficiency in conducting competitive analysis and utilizing various research methodologies.
  • Excellent analytical skills with the ability to synthesize complex information and provide actionable recommendations.
  • Advanced skills in data collection, interpretation, and visualization.
  • Strong strategic thinking and problem-solving abilities.
  • Exceptional communication and presentation skills, with the ability to convey complex ideas clearly and effectively. Including strong proficiency with PowerPoint and Word.
  • Proficiency in using market research tools and data analytics platforms. (Excel, PowerBI, Tableau, etc.)
  • Ability to work independently and collaboratively.

Lead Competitive Intelligence Analyst

Education and Experience

  • Bachelor's degree in Business, Marketing, Economics, or a related field.
  • Master's degree or MBA is preferred.
  • 7 years of experience in competitive intelligence, market research, or strategic planning
  • Proven experience in leading complex projects

Technical Skills and Knowledge:

  • Exceptional analytical and research skills
  • Proficiency in advanced data analysis tools and software (e.g. Excel, PowerBI)
  • Excellent written and verbal communication skills
  • Strong project management skills
  • Ability to work collaboratively with cross-functional teams.
  • Extensive knowledge of the healthcare industry and market dynamics

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:

  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.


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