Clinical Information Specialist Job Listing at Medical Mutual in OH (Job ID 2500009)

Description

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.   

Medical Mutual' s status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life.   

Serves as business unit project lead in professional writing for Clinical Quality and Health Services (CQHS) and Pharmacy Department responses for the Proposal Unit and other areas of sales Requests for Proposals (RFP)s.  Aligns responses with client's strategic needs while showcasing the benefits of the Company's combined and integrated CQHS and Pharmacy programs.  Evaluates and updates answers quarterly and annually with clinical staff to ensure accuracy and consistency in messaging. 

Responsibilities 

• Works with Pharmacy and CQHS to write RFP answers that show the integration of the Company's clinical services.  Documents responses which are consistent, accurate, and timely.
• Meets with leadership of CQHS and Pharmacy and reviews wording of program updates to ensure knowledge is current and consistent with new management approaches and programs.  
• Maintains and continuously improves database that tracks RFP activity.  Analyzes success rate of answers by market region, group size, broker/consultant, and industry. Work closely with leadership to accomplish the goals, objectives, and strategic plan for the company, continually seeking opportunities to add value and differentiate the Company's services.
• Creates and revises group presentations and coordinates presentation decks which integrate data from external vendors and internal reports to then deliver to sales. Ensures accuracy of project content.
• Keeps management informed on all projects and provides standard and ad hoc reporting. Coordinates multiple large scale projects.
• Performs other duties as assigned.

Qualifications

Education and Experience

• Bachelor's degree in Business Administration, Marketing, Communications, or other relevant field of study. In lieu of degree, may consider equivalent combination of education/training and experience.
• 4 years progressive experience in business writing in healthcare which includes experience in pharmacy or case management.  Experience with Request for Proposal (RFP) is preferred.

Technical Skills and Knowledge:

• Intermediate to advanced Microsoft Office and database reporting skills, especially Word and PowerPoint.
• Proficiency with RFP, SharePoint, and Teams applications.
• Demonstrated command of grammar, spelling and sentence structure.
• Knowledge of health plan products and services and RFP processes and best practices

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:

A Great Place to Work:

• We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
• Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
• On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
• Discounts at many places in and around town, just for being a Medical Mutual team member.
• The opportunity to earn cash rewards for shopping with our customers.
• Business casual attire, including jeans.

Excellent Benefits and Compensation:

• Employee bonus program.
• 401(k) with company match up to 4% and an additional company contribution.
• Health Savings Account with a company matching contribution.
• Excellent medical, dental, vision, life and disability insurance — insurance is what we do best, and we make affordable coverage for our team a priority.
• Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
• Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
• After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:

• Career development programs and classes.
• Mentoring and coaching to help you advance in your career.
• Tuition reimbursement up to $5,250 per year, the IRS maximum.
• Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:

Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.

There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.

We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.

At Medical Mutual and its family of companies we celebrate differences and are mutually invested in our employees and our community. We are proud to be an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, or disability status.

We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.