Description
Overview
Manager, Onboarding
(Remote)
About Us:
Matrix Medical Network is a leading clinical services organization that supports the needs of diverse and vulnerable populations, working with millions of individuals across the country to assess and help them manage their health risks through our large network of clinicians. We support Medicare Advantage, Managed Medicaid and Commercial plans; serving populations of all ages, from seniors to other high-risk individuals.
Matrix colleagues understand the important role every department plays in helping the members and customers we serve have the best experience possible across all touchpoints. Join our team and help create innovative strategies and solutions to make quality healthcare more accessible!
Matrix Medical Network is proud to be a Diversity, Equity, Inclusion and Accountability Employer
Why Work at Matrix?
- The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
- A chance to work with great people on exciting projects.
- Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.
Responsibilities
About the role:
Type: Full Time Salaried
Compensation: $92,000 - $138,000
Location: Fully Remote, must be in the United States
Hours: Full Time Days
Benefits Offered to include: Medical, Dental, Vision, paid time off, paid holidays, 401K with company matching, voluntary life insurance, short term disability, long term disability, employee assistance program, health savings account, flexible spending accounts, additional voluntary benefits available.
What to Expect:
The Onboarding Manager at Matrix Medical Network will play a critical role in ensuring the smooth and efficient integration of new clinical staff into our organization.
This position is responsible for managing the entire onboarding process for clinical and non-clinical personnel, ensuring they are fully prepared to deliver high-quality care in accordance with Matrix Medical Network's standards.
The Onboarding Manager will collaborate closely with HR, Talent Acquisition, Credentialing, Education, Clinical Operations, and other stakeholders to develop and implement best practices in onboarding and training, reporting directly to the Vice President of Clinical Capacity.
Responsibilities:
Onboarding Process Management:
- Design, implement, and manage the end-to-end onboarding process for new hires, including Nurse Practitioners and Physician Assistants, to ensure they are fully integrated and productive in their roles.
- Coordinate with Talent Acquisition, HR, Clinical Operations, and other departments to align onboarding processes with organizational goals and compliance requirements.
New Hire Support:
- Serve as the primary point of contact for new hires during the onboarding process, providing support and addressing any questions or concerns.
- Assign check-ins with new hires to ensure they are successfully acclimating to their roles and the company culture.
Process Improvement:
- Continuously assess and improve onboarding processes to enhance efficiency, effectiveness, and employee satisfaction.
- Gather feedback from new hires and stakeholders to identify areas for improvement and implement necessary changes.
Compliance and Documentation:
- Ensure all onboarding processes comply with regulatory requirements and internal policies.
- Maintain accurate and up-to-date records of onboarding activities and documentation.
Collaboration:
- Work closely with the talent acquisition, credentialing, enrollment, clinical and educational teams to ensure a seamless transition from candidate to employee.
- Collaborate with the Clinical Capacity team to forecast staffing needs and plan onboarding activities accordingly.
Leadership:
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clinical staff and senior leadership.
- Proficiency in HRIS systems, onboarding software, and Microsoft Office Suite. Proficient in iCIMS is preferred.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
- Knowledge of healthcare regulations and compliance standards.
Attributes:
- Detail-oriented with a focus on quality and continuous improvement.
- Strong leadership and team-building abilities.
- Proactive problem solver with a positive and adaptable approach.
- Commitment to promoting a culture of inclusion and support within the organization.
Qualifications
Must Haves:
Qualifications:
Competencies & Skills:
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills, with the ability to engage effectively with clinical staff and senior leadership.
- Proficiency in HRIS systems, onboarding software, and Microsoft Office Suite. Proficient in iCIMS is preferred.
- Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
- Knowledge of healthcare regulations and compliance standards.
Education:
- Bachelor's degree in healthcare administration, business, or a related field is required. Master's degree is preferred.
Experience:
- Minimum of 3 years of experience in onboarding, training, or HR management within the healthcare industry, with at least 1 year in a leadership or managerial role.
Our Culture:
- We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
- We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
- We encourage and celebrate collaboration.
- We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.
Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.
Manager, Onboarding. Primary location: Remote. Regular Shift. Remote, Full-Time, Regular, Salaried
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