VP, Financial Inclusion Product Team Lead Job Listing at Mastercard in Purchase, NY (Job ID R-232074)

Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

VP, Financial Inclusion Product Team Lead Overview:

The Financial Inclusion Consumer Solutions team is on a mission to include over one billion people in this digital economy by 2025, and we're making fast progress. However, while the number of bank accounts is quickly rising, these accounts are not being fully utilized. Large parts of the population remain unbanked or underserved. The Financial Inclusion team aims to accelerate the movement of the underserved towards true financial health, encouraging frequent usage of a range of appropriate products, including the responsible use of credit. Financial Inclusion of individuals also requires the resilience of accepting micro/small business in their communities. We achieve this through understanding and representing the needs of the underbanked segment, and their local SMBs, in developed and developing markets, in order for the MA business (product and services) to optimise their solutions and GTM to be relevant to the segment. The team's mission is therefore to identify opportunities to bundle, optimise or otherwise target existing products, services, collateral and other assets or GTM approaches on the FI segment, and in some instances, develop solutions to fill identified gaps.

The Financial Inclusion Consumer Products team delivers business results by i. capturing secular shift ii. defending share against APMs iii. being part of the MA response to DPI. The underbanked segment offers a commercial business opportunity to MA and our customers through driving healthy habitual usage of a range of products. The team has focused KPIs shared with Regional colleagues to deliver.

The successful candidate for the role of VP, FI Team Lead will work with key internal and external partners to identify commercially sustainable business opportunities, and bundle, optimize or develop products and services that support our Financial Inclusion strategy and deliver commercial returns to the business and our customers.
The role reports to the SVP ESG Product Lead.

Role
• Lead the FI Consumer Product Financial Inclusion team
• Own the Financial Inclusion segment consumer product strategy, including setting, delivering and reporting on KPIs. Develop business cases and focus on commercial returns and success
• Own the Financial Inclusion 1bn digitally included by 2025 goal, and work closely with the Regions to deliver on shared FI related KPIs
• Own and manage the FI budget responsibly, efficiently and accurately
• Become an SME on the complex Financial Inclusion ecosystem and act as an ambassador for Mastercard internally and externally.
• Use a data driven methodology to identify key areas of opportunity, determine prioritization, and leverage internal & external assets to develop new or optimize existing solutions that enable differentiated product constructs to be deployed in the market.
• Identify opportunities and oversee end-to-end delivery of scalable solutions into markets via regional ESG leads and account managers.
• Work with global and regional product management teams to enhance go-to-market strategies, customer collateral, assets and customer pipelines.
• Oversee research to leverage market insights and best practices.
• Collaborate closely with legal, privacy, CX, financial, and technical teams to identify and translate market needs into a global product strategy and product plan for execution.
• Work with key external partners (Financial Institutions, fintechs, technology providers, NGOs, digital players, relevant private and non-profit organizations etc.) where needed, including senior executives.

All About You
• Experienced team leader with experience in developing product strategy and overseeing successful execution against strategy and commercial targets. Experience with payments, preferably financial inclusion products required.
• Demonstrable experience in diverse stakeholder management and influencing – most of the products and services the team bring to market are not owned by the team so the ability to influence and align with other teams and team leaders is essential.
• Superior communication, presentation and interpersonal skills including the ability to work with and influence both senior internal and external constituents.
• Solid understanding of the unbanked/underserved segment: needs, competitive offerings, and industry trends within a variety of regional/global marketplaces.
• Exhibits tenacity, encourages healthy debate, and challenges conventional thinking.
• Ability to oversee multiple projects and initiatives concurrently, while bringing structure to ambiguity and ability to respond quickly and constructively to change, bringing team members with you. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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