Senior Analyst, Business Development Job Listing at Mastercard in Cote D'Ivoire (Job ID R-234407)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Business Development Role Overview
The Digital Partnerships & Enablers team is looking for an Account Management, Senior Analyst to join the team, where they will drive our partnership strategy and experience though establishing and developing deep relationships, consistently innovating and problem-solving. The ideal candidate is passionate about the role of local and global Digital Partners, has experience in working within this category, and will be energized to accelerate Mastercard's partnership with clients within the payments ecosystem (both digital partners and technology enablers). Having a focus on delivering great client experience, being highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset is key.

Responsibilities & Skills
Will partner and understand key customers priorities deeply, will establish core business needs and match these to Mastercard capabilities to support growth and partnership opportunities.
Will be responsible for delivering performance targets through key portfolio management strategies, including but not limited to developing strategies and proposals that deliver mutual benefits to the partner and Mastercard.
• Ranges from issuing portfolio management through to digital merchant partnership management
• Tracks, reports and co-ordinates all Digital partners and their interface to Mastercard stakeholders (primary account management role).
• Develops and implements sales plans including business development, marketing and product management initiatives at both customer level & with regional or global stakeholders
Leads and manages existing customer relationships
• Manages partner relationships that are strategically important or are in growth and development phase
• Identifies & recommends approaches to enhance Mastercard partnership performance with customers
• Works with the partners to establish, execute and report progress against annual business plans and targets
• Negotiates and executes agreements with partners
Works with stakeholders
• Plays a lead role in internal conversations with key stakeholders to ensure Digital Partnerships are represented whilst activating collaborative partnerships between partners.
• Directly supports Digital Partner / merchant discussions with other Mastercard stakeholders and partners

Experience & Skills
• Proven business development experience in digital commerce, online retail (with payments background), PSP, issuing or fintech. Expertise on the payment ecosystem including the role and prevalence of key global enablement technology partners.
• Superior presentation skills
• Strong ability to formulate, articulate, influence, gain buy in and implement business building ideas
• A strong team player that can influence, often without direct reporting lines in matrixed environment
• Experience of negotiating and engaging with senior stakeholders on a commercial and technical level.
• A strong technical understanding of the payments industry
• Understands and is experienced in retail acquirer / gateway / psp systems or global digital brands, and has a wide ranging established network of decision making contacts within the payments industry.
• Understands and is experienced in managing a business development processes where required
• Demonstrate the ability to work in a flexible manner and contribute in the evolution of Mastercard's digital payment products.
• Demonstrate excellent interpersonal and negotiation skills in seeking out solutions and workarounds to achieve results.
• Experience of selling technical solutions to merchants or payment acceptance/processing businesses
• Understanding of the main drivers affecting the industry and the ability to articulate these in detail
• Ability to translate technical product specification into sales messages for prospects
• Proven experience in developing relationships and building sustainable partnerships
• Good interpersonal and communication skills including both oral and written (English and French)
• Strong customer orientation and successful negotiation skills
• Ability to build excellent relationships both internally and externally

• Job Posting Title
Job Posting Title
Manager, Digital Partners and Enablers, N&FA
• Job Description Summary
Job Description Summary
Reporting to the VP, Solutions Sales – s/he will be responsible for growing penetration of Mastercard Issuing Solutions among FIs and Merchants in the respective territory.

This role will have a dual reporting to the Manager/Director, Issuing Solution Sales responsible for territory.
• Understand Regional Strategy. Analyze Country Landscape to drive growth of Mastercard Solutions in the respective territory.
• Align with Cluster & Country Management and Delivery. Design engagement plans, quarterly reviews and product deep dives with relevant data analyses and actionable recommendations.
• Develop market wide growth strategies and innovative sales frameworks, leveraging market insights, white papers and data analysis.
• Understand Issuers value chain, payment flows, technology and card infrastructure, business needs and requirements, financial reports, digital roadmap and cards vision.
• Help develop formal recommendations for presentation to senior leadership teams
• Develop Business Plan and Action Items for the respective territory.
• Ensure compliance and transparency in the Legal and Contracting processes as per Mastercard policy.
• The role will require international travel (60%)

Skills:
Must demonstrate style with high sense of urgency, ability to think analytically and precisely, and the ability to take thoughtful risks with imperfect knowledge.
Strong collaborative skills with ability to be effective outside the business unit and without need for reporting relationships.
Relationship building skills across all levels to foster credibility and trust.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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