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Company: Mastercard
Location: Purchase, NY
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Manager: A2A Payment Risk Solutions Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.

About the Team

The Product team is part of Mastercard's Open Banking division, and brings to life our vision of empowering consumers to benefit from their own financial data. We are passionate about creating solutions that unlock FinTech innovation and streamline everyday consumer experiences. Many leading organizations are already using the Mastercard Open Banking platform to deliver some of the industry's most compelling services. Open Banking is a fast growing area of Mastercard's business and this team is a key driver of new capabilities and a very exciting place to work!

We are looking for a highly energetic product professional who is willing to jump into an ever-evolving team and hit the ground running. While our primary roles are well defined (i.e. building new products and enhancing our existing solutions), we are all jumping in to help deliver on exciting strategic business objectives for Mastercard, which means partnering with sales and growth teams to take our products to market at scale and engaging with Operations to ensure the best possible customer experience, to name a few. You are collaborative, accountable, and passionate about being part of a highly valued team.

Role

When consumers are empowered to use their data, it creates a platform for innovation. This is the promise of open banking. The Product Manager has overall responsibility for the product strategy and roadmap of our payment risk suite. This includes gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing and support to ensure revenue and customer satisfaction goals are met. You will bring engineering, user experience design, and best of breed technologies together and play a critical role in leading our product through needs analysis, iterative implementation of solutions, and measuring impact of those solutions as we deliver on our ambitious vision!

In the product manager role, you will:

● Define the strategy and roadmap for AI/ML models that predict and prevent ACH returns, fraud management tools and dashboards
● Partner closely with our Data Science teams to build and optimize AI/ML risk models
● Communicate the product vision within the company, including executive leadership
● Define products and enhancements to products and prioritize features
● Set priorities for product development
● Create user stories and provide clarity on business requirements
● Conduct in-depth competitive analysis and become an expert on competing products and fintech organizations
● Meet with clients to understand their product needs
● Understand the market well enough to create a pricing strategy that meets revenue and profitability goals
● Work with product marketing to create product messaging and collateral
● Brief and train the sales force on products at sales meetings and perform product demos for customers
● Evaluate competitors and the market for capability-oriented and emerging development and technology trends

All About You

● Experience as a product manager with demonstrated success defining and launching cloud-based software products, preferably in the fintech space
● Demonstrated success with 0-1 product launches, preferably including AI/ML risk models
● Excellent written and verbal communication skills including the ability to present to large and small groups
● Proven ability to work with and influence cross-functional teams without formal authority, including engineering teams working within an Agile/Scrum framework
● Strong technical background with a working knowledge of at least one server-side programming language; familiarity or experience with HTML/CSS and Javascript is preferred
● Experience with Atlassian tools (Confluence, JIRA) preferred. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard's security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $137,000 - $218,000 USD Salt Lake City, Utah: $119,000 - $190,000 USD


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