Principal Technical Program Manager Job Listing at Mastercard in O'Fallon, MO (Job ID R-235741)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Technical Program Manager Overview:
Mastercard's Data Governance & Regulation (DG&R) team is seeking a Principal Technical Program Manager to support the development of software solutions that meet or exceed global data governance requirements. This role involves leading program-level processes, streamlining communication, and coordinating activities across a program that spans approximately 15 teams across multiple geographies.
The ideal candidate will be a proactive leader with a deep understanding of Agile frameworks, a knack for driving continuous improvement, and the ability to collaborate with technical and business stakeholders to ensure seamless delivery and alignment with organizational goals.

Role:
• Facilitate the work of multiple product engineering teams within an Agile framework, ensuring alignment with program objectives and stakeholder expectations.
• Manage program-wide processes, including technical reviews, town halls, retrospectives, and roadmapping sessions.
• Oversee program-level workflow, cross-team coordination, dependencies, risks, and escalations.
• Build and maintain strong relationships with Engineering Directors, Engineering VPs, Product Owners, Product Managers, and other stakeholders.
• Collaborate with BizOps and TechOps teams to ensure operational efficiency across the DG&R program.
• Act as a communication bridge between technical teams and stakeholders, ensuring clarity and alignment on priorities and progress.
• Be accountable for program delivery execution, tracking progress, reporting status, and addressing blockers.
• Manage risks, drive issue resolution, and facilitate cross-team problem-solving to achieve program goals.
• Coach Technical Program Managers (Scrum Masters) to optimize delivery processes using metrics-driven improvements.
• Lead program-level retrospectives to foster collaboration and enhance team performance.
• Drive change management initiatives to improve Agile delivery and adoption across teams.
• Utilize data-driven decision-making to refine workflows, improve efficiency, and enhance program outcomes.

All About You:
• Proven experience in technical program management, project management, or Scrum Master role.
• Expertise in leading multi-product or multi-workstream Agile programs within global organizations.
• Demonstrated ability to guide engineering teams in Agile methodologies (Scrum, Kanban, etc.) to deliver high-quality products iteratively.
• Strong skills in roadmap planning, data analytics, and stakeholder communication.
• Skilled in managing risks, facilitating escalations, and influencing cross-functional teams to achieve outcomes.
• Experience driving change, fostering collaboration, and earning respect across a global organization.
• Demonstrated ability to operate independently and autonomously, while managing competing priorities.
• Solid understanding of Agile frameworks, program management tools, and continuous improvement methodologies.
• Experience working closely with engineering teams and contributing to technical discussions and problem-solving.
• Exceptional communication skills with the ability to present complex information effectively to executives, peers, and team members.
• Bachelor's degree in Information Technology, Computer Science, Business, or a related field. Equivalent practical experience will also be considered.

#LI-NF1 Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $138,000 - $230,000 USD Arlington, Virginia: $159,000 - $265,000 USD

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