Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Manager, Product and Solutions Overview• Drive Consumer Debit, Credit and Prepaid strategy development and execution for West Africa Cluster
• Develop end-to-end and launch market relevant products with key focus on process, consumer experience, pricing, go-to-market, sales enablement
• Deliver vs. GDV, revenue objectives for Consumer Products
• Grow market share and identify incremental business opportunities
Description of the role
• Provide customer and competitive feedback in order to embed them into both cluster and regional product line strategy and product development efforts
• Be a subject matter expert and help strengthening relationships with key customers. Support account and market development teams during customer meetings by sharing product and business insights, provide RFP response support, translate deal-specific needs into product requirements
• Identify target customers according to their fit into product strategy
• Serve a liaison between account team, market development, product and loyalty solutions team in order to understand the gaps in the product proposition; assess and define opportunities to leverage MasterCard assets and platforms in order to enable account teams to deliver higher sales volumes and grow market share
• Feedback market requirements, identify and share product gaps to the regional and, if needed, global team
• Have a responsibility for preparing and sharing market MIS (data/insights/performance)
• Analyse portfolio in the respective division to identify growth opportunities
• Train salesforce on product line attributes to improve sales process effectiveness
• Closely work with marketing team on product marketing strategy, customize sales material to divisional requirements
• Identify and execute portfolio optimization opportunities in the markets using analytical tools, by leveraging MasterCard Advisors, marketing, Loyalty Solutions with a long-term objective to improve portfolio returns
• Drive execution of PME framework and principles to demonstrate end-to-end thinking and an understanding of consumer needs and customer/consumer experience
• Optimize the global/ regional operating model and further strengthen PME discipline (Product Development and Product Management) within the cluster
All About You
• Able to demonstrate strong influencing and negotiation skills; good networking in sales/ account teams
• Have a good understanding of the product offering; demonstrate proven ability to develop and successfully implement new products and portfolios initiatives
• Have a deep industry and market knowledge; have helicopter view and able to move between strategic and tactical levels
• Have an entrepreneurial approach and vision
• Have an experience to build and execute quantifiable plans; analytical thinking
• Able to work in complex business environment, to multi-task and manage multiple x-functional partners
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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