Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Transformation and Revenue Operations Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing services, analytics platforms, loyalty and risk management services to financial institutions, retailers, and governments worldwide.Insights and Enablement helps improve efficiency and drive smarter decisions for Services business unit, with use of data, technology and operational excellence.
About the Role
As Manager - Business Transformation and Revenue Assurance, you are expected to:
- Understand our business landscape and engage business teams (Sales, Delivery, Product) to understand their priorities and pain-points
- Understand end to end Revenue lifecycle, and identify revenue leakages and discrepancies
- Generate insights and perform analytics across datasets that impact Revenue (pricing, billing etc.)
- Use innovative techniques for problem solving, develop process controls and mitigate revenue risks
- Drive stakeholder engagement (Finance, Controllership, Sales etc.) and behavioral change
- Monitor progress of key initiatives and track KPIs
All about you
- Strong understanding of Sales/Revenue Operations, preferably in B2B services organizations
- Ability to understand and mine insights from large and complex datasets
- 5-10 years of relevant professional experience, with suitable educational qualifications
- Strong project management, stakeholder management and communication skills
- Exposure to sales pipeline and revenue management tools (e.g. Salesforce, CPQ etc.)
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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