Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Lead Product Manager - Technical Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Cyber Secure team is looking for a Product Manager-Technical to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role
• Deliver analysis on product requirements, being an SME on the application from the user perspective.
• Building and understanding user journeys based on product owner requirements.
• Translating requirements from business and product owners into features to development teams.
• Work closely with product owners, architects and solution managers on assigned projects to assist in solutioning and high level architecture design.
• Interaction with customers to understand customer experience, needs and requirements.
All About You
Essential Knowledge/Experience
• Deep knowledge in analytical roles - being able to bridge product requirements into user journeys into a high level architecture.
• Experience with the design and software development in digital native applications and microservices.
• Initiative to learn and be the "SME" on the service.
• Strong verbal and written communication skills.
• Knowledge of software development processes including agile processes.
Desirable Knowledge/Experience
• Payments industry
• Fraud prevention and cyber security industry
• Experience integrating vendor and open source products into an overall system
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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