Director, Account Management - Community Institutions Job Listing at Mastercard in New York, NY (Job ID R-238884-New York, United States of America, 10016)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Account Management - Community Institutions Our North America Community Institutions segment is looking for dynamic, strategic, and consultative professionals to join our team. We are building a diverse workforce of world-class relationship managers, problem-solvers, and technologists who thrive in a fast-paced environment.

Our team focuses on differentiating through customer intimacy, product strength, and partnership orientation. We aim to deliver value to our strategic partners by offering customized payment solutions and comprehensive consulting support. This includes growing existing business and driving new growth opportunities by selling value added services.

The Role:

As an Account Manager for Community Institutions, you will:

· Build Strong Relationships: Establish and develop deep relationships with clients across multiple product lines and levels of management.

· Understand Customer Needs: Work closely with clients to understand their business objectives, pain points, and goals, and develop tailored account plans to address them using Mastercard's products and solutions.

· Collaboration & Teamwork: Partner internally and externally with cross-functional teams to achieve revenue targets, drive market share growth, and deliver exceptional service to clients.

· Contract Management: Oversee the negotiation, execution, and management of client contracts, ensuring that resources and information are shared effectively across teams.

· New Business Development: Identify and develop new business opportunities, aiming for significant growth and a strong return on investment.

· Consultative Leadership: Provide industry and Mastercard insights to clients, positioning yourself as a trusted advisor in alignment with segment specialties.

What We Are Looking For:

· Relationship Management: Proven ability to build and grow strong internal and external relationships with stakeholders and executives at all levels.

· Strategic Thinking: Strong business judgment, with established strategic and conceptual thinking and planning skills.

· Proven Sales Expertise: Demonstrated track record in planning, managing, and closing complex sales efforts, and managing projects to successful completion.

· Problem-Solving & Analysis: Excellent financial and P&L acumen, strong analytical skills, and a history of creating solutions that drive revenue growth.

· Self-Starter: Highly organized, collaborative, and results-driven, with the ability to take initiative and work independently.

About You:

· You are intellectually curious and proactively identify and solve complex problems that impact the management and direction of the business.

· You have experience preparing proposals, RFPs, and negotiating contracts with internal and external stakeholders.

· You are motivated to be part of driving a world beyond cash, embracing cutting-edge technology to provide innovative solutions to our clients.

If you're ready to take the next step in your career and join a team dedicated to excellence and customer success, we encourage you to apply today. Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

O'Fallon, Missouri: $143,000 - $229,000 USD Arlington, Virginia: $164,000 - $263,000 USD Atlanta, Georgia: $143,000 - $229,000 USD Miami, Florida: $143,000 - $229,000 USD New York City, New York: $172,000 - $275,000 USD Purchase, New York: $164,000 - $263,000 USD

 Apply on company website