Associate Product Specialist, Launch Graduate Program 2025 - Copenhagen, Denmark Job Listing at Mastercard in Copenhagen (Job ID R-227356)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Product Specialist, Launch Graduate Program 2025 - Copenhagen, Denmark Mastercard works to connect and power a sustainable and inclusive global economy. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has an opportunity to be a part of something bigger and to change lives. We believe in connecting everyone to endless, priceless possibilities.

Mastercard Launch

The Launch program is a development program that is supplemental to the role and is designed to help you transition from being a student to being a Mastercard employee. In this program, you will participate in:
• Four-day orientation focused on getting to know Mastercard, building your skills, and be a force for good (Mastercard's culture)
• Technical orientation focused on an introduction to tools, policies, and processes that are key to your role
• Professional skills workshops
• Launch innovation week
• Social impact – pro bono team challenge
• Global volunteer challenge

Role Description

As an Associate Product Specialist, you will have the chance to learn how to develop business cases for new product opportunities, develop scalable customer-centric products, and see those projects through to go-to-market. When joining one of our highly collaborative product teams, you will have the opportunity to build and manage great products. We are looking for passionate and talented professionals, who share our vision for developing scalable customer-centric products with agility and excellence.

• Work on potential product areas such as: Analytics, APIs, Artificial Intelligence, Cybersecurity, Loyalty, Marketing, Open Banking
• Help shape product vision;
-Provide competitive landscape, trends, consumer insights, research and end-to-end program analytics.
-Contribute to inspiring product visions, derived from market and customer needs, and evolving technology trends
-Develop presentations to be used in sales/partnership meetings
• Help understand customer pains and needs;
-Conduct iterative experiments to identify and prioritize key features for inclusion with product releases and product roadmap
-Speak with customers (existing or prospective) to fully understand how Mastercard product will impact their systems and business models
-Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
-Document and share customer findings which can help product teams shape their future feature development
• Driving cross team projects to deliver products which solve critical customer needs across markets;
-Project management of strategic initiatives
-Engage with the business and engineering teams to track progress and identify dependencies and risks
-Assist in establishing and monitoring progress against key milestones in the development and implementation process
-Work with various product lines and technologies to help identify the right solution
-Manage and own tasks across the product life cycle
• Help drive product adoption;
-Identify and measure product and business metrics to increase adoption and understand customers' ongoing needs
-Assist customer success to resolve operational issues that have been escalated
-Work with BizOps to identify key patterns and recommend changes to product to reduce operational issues

What you'll need

• To be available for start from September 2025
• To be a Final Year Masters/Undergraduate Student or to have graduated no earlier than September 2024
• Strong oral and written communication skills
• Proficient with Microsoft Office Suite (e.g., Excel, PPT)
• High energy level; flexible, adaptive and strong collaborator
• Well planned, organized & structured to manage time & work effectively
• You own your work and outcome

Application Process:

• Submit your application
• If eligible, receive invitation for a digital interview; this includes answering pre-recorded interview questions that advance your application
• If recommended to advance, receive invitation for final round interview(s); you will have the opportunity to meet with us virtually to learn more about our business and culture

This role is not eligible for Mastercard's work authorization sponsorship. As such, candidates must be eligible to work in Denmark, now as well as in the future, without employer sponsorship.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website