Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Associate Analyst, Implementation Launch 2025 - Malaysia Who is Mastercard?We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.
The Role
In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard implementation activities ensuring quality and reliability of the implementations.
Major Accountabilities
• Provide end-to-end project execution throughout basic processing implementation projects.
• Drive basic customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable Mastercard processing rules, specification and documentation.
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,
• Handle multiple basic customer processing implementation projects in parallel.
Knowledge / Experience
• General knowledge in payment transaction processing and industry business principles.
• General understanding of Mastercard's payment processing systems, formats and associated customer host interface testing services and principles.
• General understanding of the 4-party model and the full transaction lifecycle for Mastercard brands
Qualifications:
• Bachelor's or Master's degree, majoring in Information Technology, Engineering or Business, with a target graduation date between July 2024 and July 2025.
• Proven record of leadership in a work setting and/or through extracurricular activities
• Strong analytical, problem-solving skills
• Knowledge of project management fundamentals and technical understanding of REST API/ Webservice (SOAP)
• Appreciation of technologies in the payment space.
• Ability to interact well with the customers, manage change in a technical work environment, and work as part of a cross functional team
• Strong verbal and communication skills in English, with proficient local office language competency. Ability to speak, read and write in Mandarin is a plus.
• You do not require work visa sponsorship now nor in the future to work in Malaysia. Outstanding record of academic achievement.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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