Senior Executive Assistant Job Listing at Lexington Medical Center in West Columbia, SC (Job ID 1219759800)

Description

LMC Careers  
Full Time
 
Mon-Fri, 8am-5pm

Consistently named best hospital, Lexington Medical Center dedicates itself to providing quality health services that meet the needs of its communities. Ranked #1 in the Columbia metro area by U.S. News & World Report, Lexington Medical Center is the only hospital named one of the Best Places to Work in South Carolina.

The 607-bed teaching hospital anchors a health care network that includes six community medical centers and employs more than 8,700 health care professionals. The network includes a cardiovascular program recognized by the American College of Cardiology as South Carolina's first HeartCARE CenterTM and an accredited Cancer Center of Excellence affiliated with MUSC Hollings Cancer Center for research and education. The network also features an occupational health center, the largest skilled nursing facility in the Carolinas, an Alzheimer's care center and nearly 80 physician practices.  Its postgraduate medical education programs include family medicine and transitional year.

Serves as confidential Executive Assistant to the Senior Vice President(s). Provides administrative support and acts as a liaison between hospital personnel, patients, and visitors.
 

Minimum Education: High School Diploma or Equivalent
Minimum Years of Experience: 5 Years of Secretarial Experience or Experience in a Leadership Support Role
Substitutable Education & Experience: In lieu of 5 Years of Secretarial Experience or Experience in a Leadership Support Role, will consider a Bachelor's Degree with 2 Years of Relevant Healthcare or Leadership Experience
Required Certifications/Licensure: None.
Required Training: Ability to work independently and prioritize multiple expert tasks under minimal direction;

Ability to lead by example, adhering to the highest standards of professional work ethics and confidentiality;

Exceptional proficiency in personal computer applications including MS Office Suite and operating systems. Ability to perform advanced functions in Power Point and Excel.

• Routinely responsible for various summaries including physician quarterly compensation with accuracy.
• Organize and manage minutes for various meetings and Board meetings, attends meetings as required for purpose of recording, typing and distributing minutes and ensures that follow up of items recorded is completed. Processes necessary items for meetings:  distribution of meeting notices and agendas, assures meeting space, processes room set-up requisitions, dietary requisitions and audiovisual equipment. Also is able to maintian an effective file system, create file systems both physically and electronically.
• Maintains current appointment calendar for Senior Vice President(s) and works to ensure executives are on schedule.
• Answers phone, greets visitors and takes appropriate actions, i.e., schedules appointments, directs to appropriate department, etc. Fields phone calls and complaints from staff, visitors, and families in a positive, reflective manner.
• Screens correspondence and initiates action. Answers routine correspondence on own initiative, drafts letters, memos, etc. as required.
• Routinely compiles data and responsible for reconciliation of documentation for executives. 
• Processes travel arrangements for out-of-town meetings/seminars.  Makes hotel reservations, conference registration, expense monies, etc.
• Processes check requests, expense reports, and bonus checks as requested.
• Assures that office supplies are maintained in cooperation with other support staff.
• Maintains confidentiality of patients, personnel, and system information. Respects patient's privacy. Discouraging gossip and uses discretion when discussing patient, work or LMC related information with others. Respects patients "Bill of Rights".
• Maintains a courteous and professional manner in dealing with patients, visitors, medical staff, and fellow employees. Demonstrates receptiveness to change and maintains a positive attitude through the change process.
• Presents professional appearance in dress and grooming by adhering to LMC's dress code

• Works in a cooperative manner, which fosters favorable relations between employees and patients, patients' families, visitors, fellow employees, and the medical staff. Accepts chain of command, supervision, and constructive criticism.
• Exhibits commitment and pride through personal example by speaking positively about LMC, the department, employees, and guests.
• Contributes to teamwork and creates harmonious, effective, and positive working relationships with others by responding to requests in a cooperative and responsive manner, speaking respectfully of/to other employees and guests by minimizing criticism and adversarial behaviors, and assuming responsibility without making excuses. Offers assistance whenever possible without being asked.
• Respects, understands, and responds with sensitivity to employees and guests by treating others as one would wish to be treated.
• Resolves conflicts and problems-solves by remaining calm when confronted, listening carefully, acknowledging that the problem is valid to the other person's perception, attempting to identify solutions and/or referring person to the appropriate authority and attempting to deliver more than is expected.
• Exhibits telephone courtesy by answering promptly with proper name and department, speaking with a pleasant tone while focusing attention to caller, transferring calls correctly and promptly, and attending to calls on hold in a timely manner.
• Communicates effectively both within the organization and with representatives of outside agencies including but not limited to outside attorneys and lawfirms, courts and administrative tribunals. Picks up, sorts and appropriately distributes mail. Gathers, sorts and maintains reports. (i.e., man hours and expense, monthly operations, QA, etc.).
• Participates in Performance Improvement activities. Comfortable volunteering suggestions for process improvement to Executives. Identifies ineffective routines, interventions, and systems which do not contribute to desired or identifiable outcomes and takes action to change these practices.
• Facilitates and accepts change in a positive manner. Contributes and participates in the evaluation of new systems.
• Understands and adheres to attorney/client privilege and attorney work Product processes, communication, and work flows.
• Exhibits the ability to triage matters appropriatly and when to elevate various topics. 
• Performs all other duties as assigned.

We are committed to offering quality, cost-effective benefits choices for our employees and their families:

• Day ONE medical, dental and life insurance benefits 
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one.  LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary 
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness

Equal Opportunity Employer
It is the policy of LMC to provide equal opportunity of employment for all individuals, and to remain compliant with applicable state and federal laws and regulations. LMC strives to provide a discrimination-free environment, and to recruit, select, on-board, and employ all employees without regard to race, color, religion, sex, age, disability, national origin, veteran status, or pregnancy, childbirth, or related medical conditions, including but not limited to, lactation. LMC endeavors to upgrade and promote employees from within the hospital where possible and consistent with the employee's desires and abilities and the hospital's needs.