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Company: LakeHouse Senior Living
Location: Indianapolis, IN
Career Level: Hourly
Industries: Healthcare, Pharmaceutical, Biotech

Description

**Job Title: Part-Time Weekend Concierge (3 PM - 7 PM, Every Other Weekend)**

**Location:** Rittenhouse Village

**Job Type:** Part-Time

**About Us:**
Rittenhouse Village is dedicated to providing an exceptional living experience for our residents/guests. We pride ourselves on our community-focused approach and our commitment to outstanding service. We are currently seeking a motivated and friendly Part-Time Weekend Concierge to join our team and help us maintain our high standards of service.

**Job Summary:**
As a Part-Time Weekend Concierge, you will be the first point of contact for residents and guests, providing a warm welcome and professional service. You will assist with various requests, manage communications, and help maintain a safe and pleasant environment. This role is essential to fostering a positive community atmosphere.

**Key Responsibilities:**
- Greet residents, guests, and visitors with a friendly and professional demeanor.
- Assist residents with inquiries, requests, and concerns in a timely and efficient manner.
- Manage the front desk operations, including answering phones, responding to emails, and handling correspondence.
- Oversee the security and safety of the premises, ensuring all guests and residents adhere to community policies.
- Coordinate activities and events as needed, promoting community engagement.
- Maintain knowledge of local attractions, services, and amenities to provide accurate recommendations.
- Assist with package delivery and distribution to residents.
- Monitor and report any maintenance issues or safety hazards to the appropriate personnel.
- Perform other duties as assigned by management.

**Qualifications:**
- High school diploma or equivalent; further education or certifications in hospitality or customer service is a plus.
- Previous experience in a customer service or concierge role preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills with the ability to interact positively with a diverse population.
- Ability to work independently and as part of a team.
- Familiarity with office equipment and computer software (e.g., Microsoft Office, scheduling software).
- Must be available to work every other weekend from 3 PM to 7 PM.

**Physical Requirements:**
- Ability to stand for extended periods and perform light physical tasks, such as lifting packages or assisting residents if necessary.

**What We Offer:**
- Competitive hourly wage
- Opportunity to work in a friendly and supportive environment
- Flexible scheduling
- Training and development opportunities

If you are a proactive, customer-focused individual who enjoys working in a dynamic environment, we invite you to apply for the Part-Time Weekend Concierge position at [Your Company Name]. Join us in creating a welcoming community for our residents and guests!

**To Apply:**
Please submit your resume and a cover letter detailing your relevant experience and interest in the position to [Insert Application Email/Link].

[Your Company Name] is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

JOB CODE: 1003629


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