Vendor Representative Job Listing at Kelly Services in Norton Shores, MI (Job ID US3552243_BH9787826)

Description

At Kelly® Science, Engineering, Technology & Telecom (SETT), we're passionate about helping you find a job that works for you. How about this one? We're hiring a Vendor Representative for a full-time opportunity in Norton Shores, Michigan. With us, it's all about finding the job that's just right.

Vendor Representative
Norton Shores, MI
Onsite: Mon – Fri 8am – 5pm

The Frontline Customer Service Team, which includes Vendor Representatives, manages the customer experience. Tasks include internal/external customer service, initiating Purchase Orders, daily communication with Vendors/Suppliers on behalf of the client, Daily and weekly reporting to monitor the health of the business and efficiency suppliers. As a Vendor Rep, responsibilities include:
 

• Review incoming key parts and/or inventory daily for parts that need to out to Supplier for repair or overhaul.
• Issue purchase orders daily, shipping parts to suppliers with all required verbiage and repair overhaul instructions.
• Work with internal team to determine priority for parts moving through the repair or overhaul process at suppliers to ensure we will meet customer delivery requirement.
• Track and monitor all parts in transit to/from supplier and client to ensure parts are received/delivered to supplier or client.
• Approve supplier quotes per client guidelines of acceptable pricing and work requested. Work with supplier and push back as needed to ensure acceptable pricing, contractual pricing, appropriate concession, or fulfillment of the original PO request is received. 
• Review client At Repair reports to determine TAT and past due at repair with suppliers and reconcile Open POs with supplier open order listing.
• Work with Suppliers to improve or escalate due dates, including contractual turn times with individual suppliers to meet customer client requirements.
• Save digital copies of all PO quotes received in the appropriate electronic PO folder.
• Update SAP system with expected due dates on all open POs, document all communication with Supplier.
• Prioritize email response to internal and external customers based on level of urgency.
• Professional communication with all customers/suppliers via phone, email and in-person communication.
• Coordination with Lead, Supervisor, Manager and Client on daily escalations, as required.  
• Research to locate additional information as necessary using company systems and/or digital and physical files.
• Provide management, client managers or programs with any requested information concerning suppliers, open or closed PO's, etc. as needed for review.
• Coordinate with other internal Vendor Representatives and Inventory Planners for part repairs, as required.

Qualifications:

• Good organizational skills.
• Good verbal and written communication skills.
• Must be able to prioritize and make quick decisions.
• Ability to work under deadlines in a fast-paced work environment.
• Strong customer service background in an industry that moves parts.
• Computer literacy required in Microsoft Office Products such as Word and Outlook.
• Strong Microsoft Excel background required.
• Some logistics experience preferred.
• Some inventory management preferred.
• High school diploma is required, A BA is preferred.

 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what's next with Kelly®.

As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website