Service Technician Job Listing at Kelly Services in Eagleville, PA (Job ID 9672391)

Description

Kelly Services is searching for a Service Technician in the Eagleville, PA area! 
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Title: Service Technician
Location: Eagleville, PA
Shift: 2nd Shift (M-F )(3:30p-Midnight) 
Rate: $21/Hr

Key Responsibilities:

• Present a professional and courteous image to customers, tactfully handling telephone inquiries.
• Assist customers with issues via telephone/email correspondence.
• Quote prices and take orders for spare parts not covered under warranty.
• Continuously strive to improve skills through training.
• Perform necessary service on all products, maintaining a good understanding of current flashlight technology.
• Aim to become a specialist in specific products or product lines.
• Collaborate with Manufacturing Engineering for complex repairs.
• Train ASC personnel in operation and service of selected products.
• Investigate and resolve customer complaints regarding product quality.
• Provide detailed service estimates and initiate follow-up calls.
• Handle sensitive payment information securely.
• Complete all required fields in the Service Software accurately.
• Ensure documentation on all products is accurate and complete.

Qualifications:

• Minimum of two years of assembly and/or repair experience.
• Basic understanding of electronic theory (preferred).
• Associate's degree or equivalent in electronics from a two-year college or technical school (preferred).
• Proficient in testing and repair of electronic equipment, including the use of soldering irons, Digital Multi-meters, and various hand/power tools.
• Strong computer skills and the ability to learn new software.
• Excellent communication skills, both one-on-one and via email/telephone.

Physical Demands:

• Regularly required to stand, use hands, talk, and hear.
• Occasionally required to climb or balance.
• Frequently lift and/or move up to 25 pounds; occasionally up to 50 pounds.

Work Environment:

• Frequently exposed to the risk of electrical shock.
• Occasionally exposed to moving mechanical parts, fumes, airborne particles, and vibration.
• Noise levels can vary from moderate to loud.

If interested in this opportunity, please apply to this role directly or reach out to one of our contact methods below ASAP:

EMAIL: mict851@kellyservices.com
PHONE/TXT: (610) 871-8908

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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