Quality Assurance Associate Job Listing at Kelly Services in Millville, NJ (Job ID 9477320)

Description

Quality Assurance Associate

Schedule: Monday-Thursday 8am-5pm, Friday 8am-4pm
Hourly Pay Rate: $22-$24

Overview: The Quality Assurance Associate is responsible for managing market complaints and ensuring quality in our facilities, including warehouses and production plants.

Responsibilities:

• Manage market complaints:

  • Document, investigate, and respond to customer complaints.
  • Prepare detailed investigation reports in collaboration with various departments.
  • Address customer concerns with appropriate responses.
  • Compile trend reports on market complaints.

• Oversee quality in production and warehousing:

  • Develop and revise Standard Operating Procedures (SOPs) and conduct training.
  • Monitor procedures and logbooks for efficiency and compliance.
  • Assist in internal audits and maintain accurate records.
  • Ensure manufacturing records are error-free before product release.
  • Support product release activities based on testing data and batch records.
  • Participate in internal and external audits.
  • Manage retained samples and environmental monitoring.
  • Coordinate with sanitation personnel for equipment cleaning and verification.
  • Send samples to third-party laboratories as needed.
  • Maintain a clean working environment and assist with document filing and cleaning studies.
  • Handle product returns and identify opportunities for process improvement.
  • Perform other duties assigned by Quality management.

Skills:

• Associate's degree in a science-related field.
• 3-5 years of experience in a QA role in FDA-regulated industries (Pharmaceuticals, Nutraceuticals, or Food).
• Proficiency in Microsoft Office.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment and collaborate effectively with colleagues.
• Willingness to travel up to 20% of the time.

#EX2BIO24

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Why Kelly® Science & Clinical?

Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals—it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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