IT Imaging Technician Job Listing at Kelly Services in Daytona Beach, FL (Job ID US3550992_BH9783025)

Description

Kelly Services is seeking a IT Imaging Technician to join a busy computer setup and deployment team.

Pay- $25/hour
Schedule- Mon-Friday 8am-5pm
Temporary position only
Start date- asap
End date- none
This is an on-site position 

Job Title:  IT Operations Imaging Coordinator
What you will be doing:

This is a level 1 position into the information technology field. This position provides technical support to desktop systems, software installs, and routine imaging and deployment tasks. Resolves desktop problems related to hardware, operating systems and configuration issues through troubleshooting and research. Troubleshooting SCCM imaging failures and incorrect behavior after user login. This position requires excellent time management skills and can work well under pressure.

Essential Duties & Responsibilities:

• Oversees and performs all computer imaging and setup for IT Depot deployment.
• Provide technical support by troubleshooting PC hardware and software as needed.
• Monitor and resolve all Service Now tickets within established service level agreements. 
• The ability to learn and utilize established tools and resources.
• Understand and enforce GISR security policies and procedures.
• Complete assigned tickets within established service level agreements.
• Monitor email box for ticket and status requests, updates, and escalations.
• Must work with a high level of urgency on escalated tickets.
• Work with Site IT leadership to initiate, coordinate and enforce optimal operational policies and procedures.
• Coordinate as needed with the Logistics Coordinator, who is responsible for the quality control, packing and shipping of the technology.
• Update IT Operations Depot Coordinator to ensure timelines are met.
• Partner with other IT Depots to share best practices across shifts and the network.
• Assuring the quality of products. (Assures no items will be sent or received that are damaged)
• The desire to participate in a cross functional environment by learning the different aspects of other departments.

Desired Skills and Experience:

• Minimum with 1-2 years of related experience. (Imaging experience)
• Technical degree or technical certification preferred but not required.
• Experience in PC hardware and software installation, configuration, and troubleshooting.
• Experience with Microsoft System Center Configuration Manager (SCCM).
• Strong understanding of the Windows 10 Enterprise environment and basic network trouble-shooting skills are required.
• Acts with professionalism and a positive attitude.
• Must be able to work as part of a cohesive team and self-driven to accomplish goals.
• Ability to adapt to an ever-changing and fast-paced environment.
• Excellent communication and problem-solving skills within a team environment.
• Able to bring alternative solutions to common technical problems
• Strong organizational skills.
• Has the desire to gain knowledge and experience in various technologies currently used.
• Exceptional time management skills

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Put your skills to work.

There are a lot of different light industrial jobs out there. Kelly® Professional & Industrial recruiters are focused on only offering opportunities with companies that provide competitive pay, safe work environments, and cultures that recognize your value. Whether you're looking for flexible shifts, performance bonuses, or a progressive work culture—we're dedicated to finding the very best opportunities for you.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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