Customer Service Specialist Job Listing at Kelly Services in Malvern, PA (Job ID 9643984)

Description

Kelly Services is in need of a Customer Service Specialist/Admin Assistant in the Malvern, PA area!
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Position Purpose:
To perform as an assistant to both the dock Supervisors and the dock clerical staff. Responsibilities include writing orders, making bills of lading, checking in trucks, answering phones, communicating with customers, data entry, and record-keeping. This individual must lead, coordinate, and prioritize dock operations tasks directed by the Supervisor. Import/export experience is preferred.

Major Tasks, Responsibilities, and Key Accountabilities:

• Provide administrative and clerical support for the Operations Manager.
• Respond to customer phone calls and emails.
• Schedule inbound and outbound trucks.
• Maintain bill of lading and other shipping and receiving records.
• Coordinate and communicate with dock employees regarding product.
• Accurately track product inventory.
• Assist with record maintenance and filing.
• Verify inventory is scanned in accurately for both inbound and outbound processes.

Minimum Role Qualifications:

• High School Diploma/GED required.
• 2-3 years of experience in a customer service or phone order entry role is preferred.
• Proficient in computer skills, including Word and Excel.
• Experience with Access is preferred.
• Experience with Warehouse Management Systems is preferred.
• Must prioritize and perform responsibilities accurately and to deadlines.
• Ability to work calmly and professionally under pressure.

If interested in this role, please apply directly or reach out to one of my contact methods below ASAP

PHONE/TXT: (610) 871-8908
EMAIL: mict851@kellyservices.com

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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