Customer service Representative Job Listing at Kelly Services in Roanoke, TX (Job ID 9669144)

Description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Call Center Representative to work at a premier HVAC company in Dallas, TX. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Why you should apply to be Call Center Representative:
• Join a dynamic team within a reputable HVAC company known for its commitment to customer satisfaction.
• Enjoy a supportive work environment that encourages professional growth and development.
• Benefit from a flexible work schedule with the possibility of overtime.
• Work in a fast-paced, engaging atmosphere where your contributions are valued.

What's a typical day as Call Center Representative? You'll be:
• Actively listening to customers to identify their needs, concerns, and complaints while using techniques to defuse tense phone calls.
• Maintaining professional cross-functional relationships with both internal and external customers.
• Coordinating with various departments to ensure compliance with response times and enhance customer satisfaction.
• Assisting with special projects and assignments as required.

This job might be an outstanding fit if you:
• Have a high school education and at least 2 years of customer service experience, preferably in a fast-paced call center environment.
• Possess strong attention to detail and exceptional customer service skills, with a proven track record of successfully interacting with difficult customers.
• Are proficient in Microsoft Office Suite and have the ability to multitask effectively.
• Have knowledge of the HVAC industry, which is a plus, and excellent written and oral communication skills.
• Can work independently and collaboratively as a productive team member.

What happens next:
Once you apply, you'll proceed to the next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be Call Center Representative today!

#GRACE

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Trust the office staffing pioneer.

Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

 Apply on company website