Company: Kelly Services
Location: Mogadore, OH
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board
Description
Our client, a large manufacturer located in Mogadore, is seeking Customer Service Representatives to join their team as a Direct Hire employees.
Salary Range $50,000 - $57,000
Key Responsibilities:
- Act as the primary point of contact for customers.
- Perform order entry and track the production cycle through delivery.
- Ensure all parties have agreed and signed off on documentation of orders.
- Communicate via email and order entry and then followed up by phone contact.
- Follow through to check on orders and share updates with clients, answer customer questions.
- 2 years of customer service experience in manufacturing company.
- High school diploma or equivalent
- Proficiency with data entry, Word, Excel & email
- Strong problem-solving abiiltes to address concerns and resolve conflict
- Commitment to maintaining a positive customer experience regardless of circumstances.
- Ability to learn new computer programs and complex procedures in a highly customized, dynamic, multi-tasking work environment
- Benefits start the first of the month after the hire
- Free $100,000 Life Insurance and Long-Term Disability
- United Healthcare Medical Plans
- Employer-provided Provided Health Savings Account Contributions
- 401k with company match available after 90 days
- Short Term Disability, Flexible & Dependent Spending Accounts, Accident & Critical Illness Insurance
- Paid Time Off and Holiday Pay
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
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