Description
City Specialist
Location: Canada – Remote British Columbia
Contract Duration: 7 - 8 months to start with potential extension
Pay Rate: $20 - $22/hr CAD
About the Role –
Our client is looking to grow their local presence in some of Canada's largest cities! The City Specialist will become an expert in investigating and addressing the most pressing needs and concerns of our client's local partner merchants. This role will be split roughly between half office/work from home and half in the field working directly with partner merchants.
Projects you'll work on will include but not be limited to:
- Merchant outreach (both over the phone and in person)
- Menu and photo optimization (ex. Fixing menus and adding photographs)
- In person customer promotion
You'll be part of an exciting, fast-growing team designed to take our support to the next level.
- You are a go-getter
- You have a bias for action and love to always have something to work on
- Curious
- You love finding the root cause of the problem and building the best solution
- Gritty
– You roll up your sleeves and do whatever it takes to make things successful
- Unafraid of ambiguity
- Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
- Customer-oriented - you love communicating with and helping people
Requirements:
- You have strong communication skills
- You have some Microsoft office/ G-suite proficiency (Word/Docs, Excel/Sheets) and basic technological fluency; phone, tablet, computer and are comfortable with basic troubleshooting
- You are comfortable traveling within the city
- You'll have the opportunity to explore different parts of the city and learn where all the best restaurants are! (Vehicle/bike required)
- You are comfortable working weekends occasionally for special events
Bonus if you have…
-A background in sales
-Bilingual (English – Mandarin/Cantonese)
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
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Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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