Business to Business Collections Job Listing at Kelly Services in Chicago, IL (Job ID 9672656)

Description

Position: Temporary Collections Specialist Company:
Location: Chicago, IL, Bryn Mawr – Rosemont area  100% onsite
Duration: 3 months - 6 months _ 
Salary: $25-29/hr based on experience
Hours: 8a – 5p M-F

Interested, apply now!

Responsibilities:

• Perform outbound collection efforts in a professional manner while maintaining and improving customer relations.
• Conduct collection efforts for a portfolio of customers, ensuring efficient and effective account resolution.
• Identify and address issues contributing to account delinquency, discussing them with Accounts Receivable management.
• Prepare packages for new customer/credit limit review for the Accounts Receivable Manager.
• Run credit reports through the D&B portal.
• Collaborate internally to resolve billing issues necessary for releasing orders on hold.
• Research and resolve customer credit memo issues.
• Cash applications
• Process payments and customer refunds according to policy guidelines.
• Identify remittance details through the Payments Inbox.
• Interact with customer portals to obtain required information.
• Handle other ad-hoc assignments as directed by the Manager.

Qualifications:

• Minimum of 5 years of experience in Accounts Receivable and Collections, in a B2B manufacturing environment.
• Must have a strong background in a collections background working in and researching through customer portals
• Proficiency in Microsoft Office, with strong PC skills, particularly in Excel (e.g., VLOOKUP and Pivot Tables) and Word.
• Strong customer focus, with the ability to build relationships remotely (MS Teams) and over the phone.
• Experience working with customer A/P portals to post invoices, research status, or resolve disputes.
• Understanding of credit fundamentals, creditworthiness, and basic accounting is a plus.
• Familiarity with AS400, Epicore ERP or similar ERP system
• Excellent communication and negotiation skills to overcome obstacles and achieve results.
• Ability to balance maintaining trustful relationships with ensuring timely payments of invoices.

Please note that this is a temporary position 3 to 6 months 

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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