Account Receivable Call Center Representative Job Listing at Kelly Services in El Paso, TX (Job ID 9543626)

Description

Kelly Services is hiring Accounts Receivable Call Center Representatives in El Paso, TX!

Pay: $17.50/hr
Hours: 8-hr shift between 6:30am-6pm, M-F
Location: Hybrid in El Paso, TX
Position Type: Temp to hire

Responsibilities

• Handle inbound and outbound calls and emails to clients, resolving client billing requests and issues
• Update status of payments, post confirmations from cash operations, handle disputes, understand invoices and requests to assist with reconciliation, handle client reports, handle aged/open items on accounts
• Resolve simple accounts receivable disputes
• Analyze and research client requests
• Perform assigned Invoice to Cash and work cases accurately and within stipulated timelines by partnering with business unites and/or working with the client to understand and resolve routine requests
• Provide world-class service with each interaction to ensure client satisfaction and retention
• Prepare data files and correspondences for distribution to clients
• Work with banks to resolve client payment issues
• Exceed phone metrics
• Other duties as assigned

Qualifications

• Associate's Degree required, Bachelor's Degree preferred
• 1+ years of customer service experience
• Call center experience
• Basic accounts receivable knowledge
• Proficiency in MS Office Excel
• Ability to communicate professionally
• Excellent organizational skills

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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