Description
The HR Information Systems Specialist assists in the administration of HR systems and programs. In addition, the Specialist will recommend strategies for implementing new systems and will provide input into development and modification of HR department workflows and the systems or processes that are being executed. The incumbent provides support to end users throughout the enterprise for HR systems including HRIS, LMS, ATS, Time & Attendance, and Document Management. Maintains daily operations and monitors all HR systems to assure processes are functioning properly and timely. Works in close collaboration with HR Systems team, IT and Campus HRIT to support and leverage HR system solutions to optimize processes and realize efficiencies. Designs and delivers reporting solutions to the enterprise, including system interfaces, ad hoc reporting, scheduled reports, and dashboards. Works closes with end users and SMEs to assure data integrity and optimization within the LMS. Manages projects, system integrations and upgrades. The HR Information Systems specialist will also assist with running reports, creating/maintaining spreadsheets to measure department metrics, and creating power-point presentations to facilitate training and providing resources for training and development as needed.
Essential Duties:
- Support all HR Systems, providing end users with information and assistance, troubleshoot problems, escalate as needed and follow through to resolution and end user satisfaction.
- Performs complex and non-repetitive unit or departmental assignments. Resolves operational problems referred by others involving considerable research and exploration of options. Identifies possible impacts or outcomes and presents recommendations.
- Collaborate and partner with local team and Campus HRIT to leverage system solutions to optimize processes and ensure data integrity.
- Document business rules and processes, identify enhancement and efficiency opportunities by applying continuous process improvement methods
- Effective manage projects by applying project management techniques and best practices.
- Coordinates the implementation and maintenance of computerized systems. Interacts with vendors and/or University departments to resolve questions or problems. Trains departmental staff on use of systems and assists with user problems. Monitors usage and input for consistency and accuracy.
- Plans and develops program objectives and services. Researches and identifies trends, needs and regulations and establishes program services accordingly. Assesses quality of program services. Modifies existing services and/or creates new services. Links services and operations with other relevant departments on campus.
- Effectively acquires data from HR systems and provides ad hoc, recurring and on-demand reporting, including metric calculations and advanced calculations to provide metrics to the enterprise, including the creation of dashboards.
- Consults with and advises employees on specific Human Resources and Recruitment programs. Provides information and interpretation of policies and procedures. Resolves problems referred by other departmental staff. Assists in the administration of specific program and ensures compliance with University objectives and state and federal relations.
- Validates data and assures integrity in systems and reports. Identifies and researches a variety of sources for background and/or supporting information, e.g., historical, legal, general practice, relative to assignments. Summarizes and documents findings. Makes recommendations as appropriate.
- Ensures Joint Commission requirements under the Human Resources chapter are met and data is available on demand.
- Is the primary liaison for the local LMS. Works closely with SMEs to assuring data is accurate, notifications are appropriate and timely, student groups are managed, courses are functional, and assignments are appropriate. Provides user support, functional system expertise, and reports.
- Monitors interfaces and audits results, validating data between systems to assure integrity through quality control and testing.
- Assists in development and maintenance of internal activity tracking systems for information storage and retrieval purposes. Ensures progress and summary activity reports are prepared and submitted on a timely basis. Ensures accuracy of information.
- Assures document management system is functional and provides support to end users.
- Maintains professional and positive attitude when working with internal and external clients.
- Perform other duties as assigned.
Required Qualifications:
- Req Bachelor's degree Degree in Human Resources Management, Business Administration or related field.
- Req 2 years Minimum two (2) years HR Systems support and reporting experience required.
- Req Project management or system implementation experience.
- Req Proficient in MS Office, Outlook, HRMS and LMS Systems.
- Req Highly proficient verbal and written communication skills.
- Req Capable of communicating with all levels.
- Req Critical thinking, analytical and creative skills.
Preferred Qualifications:
- Pref Experience with any of the following: Workday, Health Stream, Cornerstone, Kronos, or Document Management Systems.
- Pref Experience in hospital setting
- Pref HR Certification
Required Licenses/Certifications:
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The annual base salary range for this position is $68,640.00 - $112,370.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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