Description
To oversee the day to day operations and overall management of the Physical Medicine and Rehabilitation Department in compliance with organizational goals and appropriate regulatory agencies. Responsible for directing departmental goal setting on an annual basis in support of the organizational goals. Responsible for developing and monitoring the operational budget, continually analyzing the variances and uses the budget to assist with the development of more effective methods of care delivery; develops, maintains and annually reviews applicable policies, procedures and quality resource management standards; carefully monitor skill mix of the clinic personnel to ensure maximum utilization of resources; foster a team environment between the physicians and staff; provide the staff with ongoing education regarding changes in the health care environment and it's impact on patient care delivery. Oversees other areas/departments/projects as assigned by the designated Administrative team member.
To oversee the day to day operations and overall management of the following departments: Speech Therapy, Occupational Therapy, Physical Therapy, Outpatient Rehabilitation.. Responsible for directing departmental goal setting on an annual basis in support of the organizational goals; responsible for developing and monitoring the operational budget, continually analyzing the variances and uses the budget to assist with the development of more effective methods of care delivery; stays current with reimbursement issues; follows up on denied claims and interacts with insurance carriers regarding utilization of therapy services; interacts with community agencies, third party payers, physicians, etc. to represent the ancillary services; coordinates the ordering and timely delivery of all necessary equipment and supplies; establishes a fee schedule and implements billing practices to maximize reimbursement; develops and maintains strategies to recruit and retain clinical specialists; monitors daily staffing patterns; develops, maintains and annually review applicable policies, procedures and quality resource management standards; assures compliance with regulatory agencies (JCAHO, CARF, Title 22) requirements pertinent to operations; assumes a liaison role with the USC school of OT/PT; develops marketing materials in conjunction with the marketing dept; develops and presents seminars to the medical and insurance community on topics pertinent to the ancillary services; develop treatment policies that promote quality outcomes ; carefully monitor skill mix of the clinic personnel to ensure maximum utilization of resources; foster a team environment between the physicians and staff; provide the staff with ongoing education regarding changes in the health care environment and it's impact on patient care delivery. Oversees other areas/departments/projects as assigned by the designated Administrative team member.
Essential Duties:
- Keep professional staff members informed of department financial operations, staffing situations, and special projects.
- Promote growth and development of staff members.
- Delegate tasks appropriately and provide adequate authority and support to staff members in order to facilitate their efforts in completing assigned responsibilities.
- Provide recognition and positive feedback for good work performance.
- Demonstrate the ability to create and maintain an environment conducive to efficiency.
- Maintain an organized department and ensure that operations are structured in order to respond to and accommodate physician and patient needs.
- Oversee the coordination of a wide variety of administrative, fiscal, and technical activities to ensure the efficient operation of PMR service sections.
- Demonstrate good organizational skills in the preparation and assignment of duties and responsibilities of PMR staff.
- Develop, recommend, administer, and update departmental policy and procedure manuals.
- Organize, direct, and participate in the compilation of department data and records.
- Ensure that performance evaluation standards are developed ad revised as necessary for each position in the department and that staff understands their expected level of performance.
- Regularly measure and document performance of staff members.
- Demonstrate the ability to train and develop staff members for new responsibilities and authority as needed.
- Interview, select, and ensure the training of new departmental personnel.
- When necessary, disciplines and/or discharge personnel.
- Ensure that all PMR staff receives instructions in safety and infection control.
- Encourage and ensure staff participation in continuing education.
- Motivate staff in a positive manner and develop teamwork.
- Measure performance and productivity of the department.
- Participate in the assessment of revenue generation to ensure compliance with reimbursement requirements and a competitive fee structure.
- Ensure staff compliance with professional and departmental standards, policy, procedure, and requirements of regulatory and accreditation agencies.
- Ensure that department complies with all safety regulations.
- Monitor budget to ensure operation is within funded limits.
- Demonstrate a thorough knowledge of the key requirements for each position in PMR and hold staff accountable for their responsibilities.
- Ensure that all staff members utilize policy and procedure manuals consistently to ensure the proper course of action.
- Ensure equipment is maintained.
- Encourage a customer relations philosophy where staff demonstrate a willingness to make all customers feel valued and of importance.
- Demonstrate effectiveness in maintaining a positive physician and patient relations atmosphere in the department.
- With the PMR staff, develop short and long-term goals for the department.
- Develop and implement plans designed to achieve agreed upon goals and develop a departmental budget (capital and operating) to attain the goals.
- Develop plans for new equipment, facilities, and additional personnel.
- Develop and implement new revenue producing programs and strive to meet the needs of the community as appropriate.
- Develop and implement a Quality Management Plan.
- Provide input into the planning of orientation and inservice for PMR staff.
- Demonstrate a commitment to managerial development through attendance at meetings, committee membership and the pursuit of continuing education.
- Maintain familiarity with PMR technique, procedure, and equipment.
- Maintain and update annual CPR and mandatory retraining classes.
- Maintain professional affiliation to keep aware of current trends, changes, and legislation in the field.
- Assist in general orientation of hospital personnel by teaching body mechanics.
- Act as educational resource and is available for consultation to the medical and administrative staff.
- Adhere to written hospital policy and procedure.
- Perform other duties as assigned
Required Qualifications:
- Req Master's degree In Occupational Therapy, Physical Therapy or Speech Pathology
- Req 5 years At least 5 years experience in managing ancillary services.
- Req Prior experience managing multiple ancillary services and working with a medical director;
- Req Excellent people management skills;
- Req Ability to motivate and challenge staff;
- Req Good decision maker;
- Req High frustration and ambiguity tolerance;
- Req Ability to bridge the gap between administrative demands and clinical needs.
Preferred Qualifications:
- Pref Master's degree In Business
Required Licenses/Certifications:
- Req Physical Therapist - PT (CA DCA) OR Occupational Therapist CA license; OR Speech Pathologist CA license.
- Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
- Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
- Req Physical Therapist Current License to practice Physical Therapy in Nevada, OR Nevada Occupational Therapist License; OR Nevada Speech Pathologist License. *If work state is Nevada, exempt form California license
The annual base salary range for this position is $133,120.00 - $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
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