Unit Assistant Job Listing at Kaiser Permanente in Oakland, CA (Job ID 3810850-2024-06-28)

Description

Job Summary:
This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units. Essential Responsibilities:

• Processes transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record.

• Answers and appropriately routes internal and external telephone calls.

• Orders materials and supplies for the unit, and collects equipment and medication from the dumb waiter system.

• Answers call system from nurses station; follows up with patient and/or family as appropriate.

• Makes follow-up appointments for patients as necessary.

• In conjunction with Discharge Coordinator, organizes transfers to skilled nursing facilities, including printing relevant sections of the patient chart.

• Prepares discharge packets and other documents for patients (including maternal/baby).

• Maintains the units business equipment, including maintaining appropriately charged wireless carts.

• Arranges for special maintenance or repair of the units business equipment.

• Updates the units white board (this function may be eliminated).

• Maintains the Minimum Record.

• Assists unit personnel in the use of the electronic medical record and other systems; may act as the unit resource for computer-related issues.

• Acts as greeter for the unit, greeting new patients and their families.

• Coordinates discharge times, contacts family members with discharge information, and otherwise facilitates a timely discharge when the patient is ready.

• Initiates units downtime procedures when necessary.

• Communicates with other units/departments.

• May support Environmental Services in the data entry into the ADT system the status of clean and dirty beds.

• May help to facilitate co-pay collections by communicating with the Admitting office when family members are present on the unit, relaying information to Admitting or to the patient/family, etc.

• Assists with other unit duties such as collecting meal trays, taking STAT specimens to the lab, etc.

• Performs other related duties as assigned.

• N/A

• High School Diploma/GED.

• N/A

• Working knowledge of PCs and the ability to navigate in a Windows environment utilizing a mouse.
• Basic knowledge of office equipment (fax machine, copy machine, scanner).
• Typing 25 wpm.
• Ability to read and comprehend complex instructions, correspondence, and medical record documents in English.
• Ability to write simple correspondence using email.
• Working knowledge of computer applications to include Windows 95/97, 2000 or Windows NT is required.
• Must be willing to work in a Labor Management Partnership environment.
• Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.

• Medical Terminology Certificate Preferred