Description
Regional Quality Manager – Elmendorf, Texas
Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Regional Quality Manager to join our Building & Construction team in Elmendorf, Texas. This is a fantastic opportunity to grow a versatile career in Quality Management.
Intertek's Building and Construction division is a suite of Intertek brands that are industry leaders across multiple architecture, engineering and construction disciplines, developing the most innovative product and project solutions. Intertek's project-related assurance, testing, inspection and consulting services are the risk management and quality assurance partner you need to ensure the reliability, safety and performance of your new developments, existing assets and facilities. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.
What are we looking for?
The Regional Quality Manager is responsible for providing managerial oversight of B&C Products Quality functions, assuring proper communication and resources for scheduling and coordination of all compliance activities in order to meet timeline objectives. This position will travel at least 25% of the time.
Salary & Benefits Information
Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons.
In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.
What you'll do:
- Interact with clients and provide exceptional customer service
- Follow and enforce all safety requirements and company policies
- Coordinate, maintain, and expand as needed all certifications and accreditations for B&C OUs
- Coordinate, prepare, and participate in applicable accreditation audits and regulatory agency inspections
- Evaluate and submit responses to all audit/inspection reports, both internal and external, and perform follow-up evaluations as required
- Plan, coordinate, and conduct audits of vendors and of internal systems, processes and documentation to assure compliance to applicable regulations and laboratory SOPs
- Escalate to management observed quality and compliance trends in areas inspected
- Work with management on Quality metrics for process review and improvements
- Develop, coordinate and provide annual B&C Quality training
- Provide advice and guidance on interpretations of regulatory requirements and SOPs
- Actively partner with Managers-OU to establish and communicate existing best practice Quality procedures for testing areas
- Organization of all controlled documents electronically such that they are easily accessible by all users and be the gatekeeper for all controlled documents.
- Coordinate participation in, and review results of, Proficiency Testing/Inter-laboratory Comparisons/Round Robins, documenting and investigating irregularities/outliers
- RQM assigned to the B&C Elmendorf location manages quality-related aspects of the Elmendorf Nuclear program
- Coordinate and dispatch staff and equipment to best utilize personnel and equipment to meet customer schedule and project needs
- Establish and execute a personnel training and professional development plan
- Hire, train, manage, evaluate (through performance reviews), and hold regular meetings with direct subordinates
- Participate in and/or take the lead in special projects
- Mentor and develop staff by setting appropriate goals and objectives
- Leverage operations to achieve growth objectives of the business
- Research, assist in the development of, and promote new business opportunities
- Assist others with scheduling, execution, and customer care as needed to grow the business
- Ensure maintenance and calibration of test equipment
- Participate in industry organizations related Quality
- Performs other work as required
This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.
Minimum Requirements & Qualifications:
- Bachelor's Degree
- 5+ years of relevant experience in quality
- 2+ years of management experience
- Excellent communication and interpersonal skills
- Excellent leadership and team building skills
- Self-motivated and assertive
- Ability to understand and coordinate multiple projects simultaneously
- Ability to effectively manage subordinates and organize the workload
- Ability to travel as business needs dictate
Preferred Requirements & Qualifications:
- ASQ Certified Manager of Quality and Operational Excellence, Certified Quality Auditor and/or Certified Quality Engineer preferred
- Technical competence to interpret and effectively communicate test procedures, specifications and results with subordinates, customers, consultants, and specifiers
- Complete knowledge and understanding of all equipment, test methods/methodology and applicable specifications associated with areas of responsibility
- Experience that facilitates an understanding of computers and software developed for the fenestration industry, to a degree applicable to area(s) of responsibility
- Complete knowledge and understanding of project specification development, architectural drawings and shop drawings as they relate to the construction of a commercial building
- Have familiarity with and be willing to participate in Quality-related organizations
Intertek: Total Quality. Assured.
Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth.
Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.
We Value Diversity
Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email hr.eeo@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.
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