Description
Your impact
To manage the Facility maintenance activities of Intelsat Teleport. To ensure that the equipment, procedures, and the performance of Intelsat stations meet the high standard of service for our customers and users. Represents the company with local vendors and equipment providers. Provides supervision and execution of capital projects.
What you will do
- Pro-actively support and perform day-to-day activities which include operations, preventative, routine, emergency maintenance, and repair of station facility equipment to ensure its maximum availability for operational requirements. Station facility equipment includes but not limited to Antenna systems, HVAC, Plumbing, Electrical, Mechanical, Electronic, Grounds Keeping, UPS/Power Generation, Security Systems, and Fire Protection & Detection Systems
- Oversee implementation of preventative maintenance program. Supervise and oversee service contractors ensuring they perform according to contractual requirements.
- Liaise as required between the various Intelsat Departments involved in station activities and its local staff
- Provide theoretical and practical training to Teleport Technician staff in operational procedures and the repair and maintenance of the equipment.
- Ensure correct implementation and performance of hardware and software modifications on Teleport Facility equipment.
- Oversee the performance of activation and delivery of services to Intelsat customers as per established service level agreements.
- Negotiate and manage all local vendor contracts for utilities, system maintenance and services.
- Report any deviations to service availability caused by safety, security, equipment degradation, ground system failure, potential loss of facility system support, or other local conditions resulting in potential loss of revenues or increase risk to Intelsat conduct of its business.
- Ensure that all Facility services are performed in compliance with local health and safety, and regulatory laws.
- Ensure compliance with Electrical Operational Safety Measures in accordance with a VDE 1000-10 certification electrical standard.
- Provide management and oversight of Capital and OpEx projects related to the facility infrastructure.
- Direct development of operational and maintenance procedures
- Lead investigation and implementation of system enhancements to improve reliability, increase efficiency, simplify operation, or reduce overall operating cost.
- Promote Intelsat services to potential new customers and maintain proactive public relations with all local and regional representatives.
- Act as the Intelsat representative to facilitate the implementation of new services, obtaining local licenses and authorizations.
Your required experience/skills
- Bachelors' Degree required in a technical field plus 7 – 10 years relevant experience preferred.
- Fluent in English, both verbal and written
- Fluent in German, both verbal and written
- Detailed knowledge of local regulatory requirements
- Expertise in satellite earth station facility management to include HVAC, UPS, electrical switch gear, generator and mechanical.
- Must possess expertise scheduling activities for Teleport personnel, leading resolutions of service anomalies, budget management and expense accounting.
- Must be able and willing to lead a team, including management and guidance of daily responsibilities, coaching, mentoring, and developing employees.
- Ability to climb, and work from a ladder, stooping, sitting, laying, and the ability to lift and carry up to 50 lbs.
Your success in this role will look like:
- Experience negotiating with vendor/suppliers on contracts.
- Experience completing and submitting applications for licenses in connection with local government agencies; and experience interacting with government officials and authorities.
How we support you:
- Hybrid work environment offering up to two days per week work from home (for eligible positions)
- Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
- Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
- Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!
These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:
These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
- Job requires ability to lift up to 50 lbs
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