Customer Service Representative Job Listing at ID Logistics in North Canton, OH (Job ID 5001078985806)

Description

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors. • Processing billing and invoicing with tight turnaround times and attention to detail. • Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management. • Daily effective communication (email, phone, or in-person) with customers and internal team members and management. • Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. • Follow corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary. • Observe all company safety rules and assist in enforcement as appropriate. • Other duties as assigned. Schedule: 2nd Shift (Tue-Friday, 6p-4:30a) Rate: $20/hr + $1.50/hr shift differential • High School Diploma or GED; or equivalent combination of experience and education; Bachelor’s degree in business or similar discipline preferred. • 3 years verifiable customer service experience • Strong written and verbal communication skills • Outstanding computer and data entry skills • Proficient in Microsoft Office suite Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled