Account Management Representative I Job Listing at HCSC in Houston, TX (Job ID R0037325)

Description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This position is responsible for overseeing a book of business consisting of approximately 40 – 50 accounts. Duties include teaming with clients, brokers, and internal partners to assist with claims, servicing, and billing issues. Additionally, the role supports Sales or Account Management personnel in the prospecting, acquiring, or renewing of business. Responsibilities can include conducting research on inquiries, working across divisions, gathering information for proposals, maintaining databases, preparing reports, conducting analysis, and assisting or participating in enrollment sessions.

JOB REQUIREMENTS:

• Bachelor's degree and 1 year of experience in health insurance/health care field in a service, sales, or marketing position involving initiative and decision-making (5 years of experience in health care management in a marketing service representative role or 5 years of experience in sales/marketing or health care management/claims/provider service experience involving processing or coordination of services for health care clients may be considered in lieu of degree).
• State Insurance License(s) or obtain State Insurance License(s) within required time frame per state regulations.
• Organizational and decision-making skills; written and verbal communications skills including telephone skills.
• Ability to interact professionally with both internal and external contacts.
• Proficient in Microsoft Excel, Word, PowerPoint and Access.

PREFERRED JOB REQUIREMENTS:

• Health insurance/health care experience
• Proven success in presenting information to stakeholders and shareholders
• Familiarization with handling billing issues

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

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