IT ENGINEER 1 Job Listing at Flex in Woerden, UT (Job ID WD194589)

Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Motion Controls international (MCi), a Flex company, is the global market leader in mirror glass and power-folding actuators and is expanding its product portfolio to other Automotive actuation solutions such as Active Aerodynamics & Motor cooling management.

The IT Engineer is providing 1st and 2nd line service desk support for end users, client devices, infrastructure, and meeting rooms. Responsible for installing, enrolling, maintaining, and supporting client devices, infrastructure, and meeting rooms. Supports with improving (new) IT systems, procedures and policies and assists team members on IT activities.

What a typical day looks like:

• You will support IT end users with client devices, infrastructure, meeting rooms, hardware and software issues by providing 1st line and 2nd line technical support and works with vendors in case of issues;
• Log, process and keeps track of incidents and requests in the IT service management solution and independently solves these;
• Create, write, update, and maintain documentation about IT support processes and tasks, for end users;
• Set up client devices, infrastructure and meeting rooms per IT policy and performs repairs, preventative maintenance or replacement of these devices and infrastructure and meeting rooms if necessary;
• Install, enroll, align, set up client devices and deploys software for client devices, infrastructure and meeting rooms and matches software to meet user requirements;
• Register, manage and update client devices, infrastructure and meeting rooms per policy in the asset management solution;
• Execute, implement, and improve support processes and tasks within company's guidelines;
• Support and execute business continuity processes and policies;
• Perform hardware and software changes for client devices, infrastructure, and meeting rooms per the companies IT Change Management Process;
• Monitor, apply and enforce company IT security policies;
• Identify, analyze and resolve root causes to problems;
• Assist IT manager/ Director in audit compliance activities and assists in the executing procurement process;
• Perform project activities as assigned by the IT Manager/Director under supervision of IT Engineer 3 or IT Manager/Director;
• Support the IT organizations in IT related activities and performs other IT related duties as assigned by IT Manager/Director.

The experience we're looking to add to our team:

•  Typically requires a secondary vocational level or equivalent experience, training or thinking;
• Typically requires 3 years of relevant experience;
• Demonstrates operations and technical skills and understanding of modern client devices, infrastructure, and meeting rooms hardware, software, standards, policies, and procedures;
• Is fluent in written and spoken English (C1);
• Has a driver's license (cat. B) to utilize company pool car;
• Analytical thinking;
• Customer-oriented;
• Team player.

What you'll receive for the great work you provide:

• Development possibilities and career pathways – there are many good examples amongst your future colleagues;  
• Open culture and positive mindset - you are welcome to share your ideas;
• Diverse work with wide-ranging tasks;
• Flexible working hours;
• Professional work environment;
• 8% holiday pay;
• A bonus plan;
• Discount on several insurances;
• 50/50 pension contribution;
• This role is open for internal and external applications.

EB05

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).