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Company: First Student Canada
Location: Orillia, ON, Canada
Career Level: Mid-Senior Level
Industries: Transportation, Logistics, Trucking

Description

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.


 

  • Job Summary

    Serves as First Line supervisors for Drivers, customer response, driver field evaluation and accident first-responders.

    Major Responsibilities
    • Communicates job requirements and responsibilities to drivers.
    • Takes responsibility for day to day scheduling, counseling and evaluation reports to local management.
    • Conducts on-the-scene accident investigation; assists drivers in preparing accident reports, OSHA reports and safety violations documents.
    • Designs and delivers driver training and safety courses; trains new drivers and retrains those involved in accidents.
    • Observes drivers on the road, and corrects safety problems on the scene while documenting violations.
    • Liaisons between drivers and both clients and organization in customer service issues.
    • Evaluates and monitors driver safety and performance, as well as compliance in legal, employment and labor policy matters.
    • Assists Safety Manager with DOT/FTA compliance regarding drug testing and recordkeeping.
    • Assists in dispatching, driving, interviewing, and miscellaneous clerical tasks as needed.
    • Meets all driver qualifications at location.
    • Obtains a CDL required to operate vehicles at location, maintains that license, and drives route periodically.
    • Additional duties as assigned.


    Minimum Education or Certifications Required
    • High School Diploma (or equivalent)


    Minimum Experience or Skills Required
    • Supervisory experience with hourly employees, with 2-3 years of transit supervisory experience preferred
    • Computer literate with working knowledge of Word, Excel and PowerPoint
    • Familiar with basic vehicle mechanical processes and maintenance
    • Ability to effectively prioritize tasks and manage time effectively
    • Excellent verbal, written and relational communication skills, with ability to appropriately interact with employees of all levels including drivers, customers, senior management, client representatives, union officials and general public; fluent in English
    • Human resources and training experience
    • Work extended hours regularly, including Saturday
    • Demonstrate regular and consistent attendance and punctuality
    • Possess working vehicle to travel with in service area as needed

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples and members of a visible minority. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.


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