Description
Location: Melville, NY, Pearl River, NY or Jersey City, NY
Job Summary:
Insurance Payables / Premium Receivables
- Process timely premium payments to insurance carriers (via checks, ACH, Wire or online) to avoid notices of cancellation.
- Initiate Electronic Payments (ACH or Wire Transfers) to carriers through our preferred banking partner.
- Research and resolve payable discrepancies (premium, commission, billing etc.) with branch offices and/or insurance carriers.
- Research and respond to a high volume of inquiries (email & phone calls) timely and appropriately.
- Follow up for carrier invoices or statements through all the necessary channels.
- Apply or resolve return premium payments from insurance carriers.
- Depositing funds to bank
- Posting/allocating cash to client in agency management system
- Collaborate with third party administrators, such as ReSource Pro/Patra, on integrated workflows.
- Perform client account reconciliations as needed.
- Answer Accounts Receivable questions
- Process client refunds or pass-through payments for clients
- Generate Accounts Receivable aging reports and distribute accordingly.
- Work with Account Managers, Brokers, and Clients to collect premiums due.
- Act as a backup for other Trust Accounting team members as needed.
- File documents into our electronic filing system timely and accurately
- Other duties and projects as assigned.
Resolution of billing discrepancies
- Coordinate with Account Executives to resolve billing discrepancies
- Provide Account Executives with payment history to carriers as requested
- Refer problems/obstacles to Manager at huddle or immediately if urgent
Resolution of bank reconciliation items
- Coordinate with Manager & Finance to resolve any bank rec items
Follow established workflow on NOC and Advanced Items
- Communicate with the AE and track items pending NOC
- Follow the established workflow for Advanced Items and refer problems/obstacles to Manager at huddle or sooner if urgent.
Participate in morning huddle
- Provide update on pending items
- Introduce any new issues that need attention
- Share responsibility of dedicated AP team email address
Request new ACH/Wire templates for new carriers and as carrier information changes
Work toward achieving team and individual goals
Additional projects/tasks as provided by dept manager
The national average salary for this role is $65,000 to $70,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY JOIN EPIC?
- Ranked #10 Top 100 Largest U.S. Broker by Business Insurance
- Awesome Benefits: 401K matching, Generous Time Off Policy, Flexible Work Options, Medical, Dental, Vision, Pet Insurance, Cancer Insurance, Wellness Programs, Employee Award Programs (Trips!).
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
#LI-TM1 #LI-Hybrid
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