Description
Job Summary:
The EHPN operations assistant performs advanced and confidential administrative duties, including overseeing the progress of projects, action items and strategies that flow from the EHPN operational leadership team. The incumbent ensures that appropriate follow up actions are taken and initiates meetings and communications as directed. The EHPN operations assistant will perform data entry, gather/analyze data and research best practices to assist leaders in identifying opportunities for improvement. This position will work with leadership to make recommendations, develop new/update current polices and processes and assist with implementation.
Department: Physician Integration
Location: Englewood NJ
Status: Full Time
Shift: Days
Hours: 8:00 am to 4:00 pm
Job Essentials: The ideal candidate will meet the following requirements and competencies.
- Proficient in computer applications, including but not limited to, Microsoft Office (Outlook, Word, Excel, and PowerPoint) as well as a working knowledge of various database and software programs.
- Very strong interpersonal skills, the ability to interact and communicate effectively with key stakeholders throughout the health system.
PRINCIPAL DUTIES & RESPONSIBILIES
- Maintain communication with leadership, managers, staff and vendors to ensure proper operations.
- Work with leadership to develop, implement and maintain operational workflows as assigned
- Assists leadership in the implementation of new policies, procedures and processes.
- Liaison with IT, HR, Payroll to assist and troubleshoot issues.
- Ensures new employees have proper access and training
- Accurately updating and maintaining spreadsheets and databases.
- Project Management for assigned projects, coordinating with all necessary departments, ensuring projects remain on target and notifying leadership of any issues or delays.
- Assist with Capital purchases process by submitting and tracking capital purchases through EHPN.
- Work with practices/practice managers to troubleshoot issues.
- Assisting Operational leaders with coordinating and scheduling meetings and follow up.
- Reviews and assists with updating job descriptions, policies, and communications.
- Answer phones, emails and coordinates meetings as assigned
- Assist with the onboarding of new practices and physicians
- Coordinates training and goals related to Patient satisfaction
- Other projects as assigned.
Education Requirements:
- Bachelor's Degree required, Master's Degree preferred
- Very strong interpersonal skills, the ability to interact and communicate effectively with key stakeholders throughout the health system.
- Valid driver's license, needs access to reliable transportation. At times will need to travel to alternate locations to drop off supplies or other items
Englewood Health, one of New Jersey's leading hospitals and healthcare networks, delivers nationally recognized inpatient and outpatient care through its hospital and network of physician practices, urgent care centers, and imaging centers. Englewood Hospital, founded in 1890, consistently earns high marks for clinical excellence and patient safety. It is recognized as a 2022-23 Best Regional Hospital by US News & World Report, holds the Leapfrog Hospital Safety Grade ‘A' (spring 2023), and was named a Leapfrog Top Teaching Hospital (2022). Englewood Hospital is nationally recognized for nursing excellence, earning a fifth consecutive designation by the Magnet Recognition Program in 2021. The Englewood Health Physician Network—a coordinated network of more than 600 office-based and hospital-based providers—offers primary care, specialty care, and urgent care at more than 140 locations in five counties across northern New Jersey. Areas of clinical excellence offered by the health system include cardiac surgery and cardiac care, cancer care, orthopedic surgery, primary care, spine surgery, vascular surgery, and women's health, as well as bloodless medicine and surgery and minimally invasive robotic surgery. Englewood Health's focus on health equity and population health encompasses outreach to underserved communities to enhance individual and public health, prevent disease, support lifelong wellness, reduce the burden of mental health challenges and substance use disorders, and meet the cultural, social, and holistic needs of specific populations. With its high-quality, culturally sensitive inpatient care, outpatient services, and community health and wellness programs, Englewood Health delivers a healthcare experience that puts patients at the center.
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