Description
Job Summary:
Under general supervision, and according to well defined policies and procedures, the MA/MR assists in the delivery of primary health and patient care management, interviews patients and/or patients' representatives to obtain necessary personal, demographic, and financial information and identification. Performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, computer data entry and other record keeping tasks related to the patients' registration within the registration areas. This position assists with flow of patients from the waiting area to exam rooms and perform preparatory work on patients to ensure efficient use of the physician's time. Experience with medical terminology and practice management systems preferred.
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Job Essentials:
- Knowledge of medical practice and care to assist in giving patient care.
- Knowledge of examination, diagnostic, and treatment room procedures.
- Knowledge of medical equipment and instruments to administer patient care.
- Knowledge of safety hazards and precautions to establish a safe work environment.
- Skill in assisting in a variety of treatments and medications as directed.
- Skill in taking vital signs.
- Skill in maintaining medical records and recording test results.
- Knowledge of computer systems and applications.
- Knowledge of health care administration principles.
- Skill in gathering, analyzing, and interpreting information.
- Skill in written and verbal communication.
- Ability to exercise initiative, problem-solving, and decision-making.
- Ability to apply policies and principles to solve everyday problems and deal with a variety of situations.
- Ability to work effectively with patients, staff, and the public.
- Ability to identify problems and recommend solutions.
- Ability to establish priorities and coordinate work activities
Education Requirements:
- High School Graduate or equivalent or 5 years of Medical Assistant/PCT experience
- Completion of an accredited program for Medical Assistant/Patient Care Technician (PCT) preferred.
Licenses/Certifications Requirements:
- Current CPR Certification preferred
- Certified Medical Assistant (CMA)/Registered Medical Assistant (RMA)/Patient Care Technician (PCT) Certification required for injection administration and medication documentation / handling.
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