Operations Support Coordinator Job Listing at DriveTime in Mesa, AZ (Job ID R11835)

Description

What's Under the Hood

DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.

You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!

That's Nice, But What's the Job?

As Operations Support Coordinator you will partner with our retail operations teams across the nation and perform testing and monitoring to determine potential compliance risks and process improvements for our retail locations. You will also complete research on operations-related processes, internal procedure changes, and any other items deemed necessary. Bottom line, this role will help make our company even better!

Our Operations Support Coordinators are responsible for collaborating with DriveTime Dealerships and other internal departments (i.e. legal, compliance, finance, accounting, retail, etc.) to ensure all processes are being completed to the full extent of the expectations. A high level of attention to detail and ability to multi-task is a must as our Operations Support Coordinators handle multiple different tasks every day which require them to jump from one to another with ease.

• Provide support to retail stores with any operations related questions
• Plan and perform process reviews
• Test or monitor dealership related operations
• Problem solve process concerns with retail leadership
• Develop and manage documentation using multiple tools, including Microsoft Office, Sigma, Tableau, etc.
• Analyze and/or create reporting to determine support opportunities

The Specifics.

• Experience or knowledge of Microsoft Office products, Sigma, and Tableau
• Ability to think outside the box to complete the expectations of the role, while looking for ways to make the department more efficient
• Attention to detail and follow through is essential
• Team player; ability to perform in a fast-paced environment
• Must be adaptable, show initiative and embrace special projects
• Willingness to cross train and partner with leadership on professional development
• Excellent verbal and written communication
• Any equivalent combination of training and/or experience that fulfils the requirements of the position will be considered

So What About the Perks? Perks matter

• Medical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. 
• But Wait, There's More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
• Growth Opportunities. You grow, I grow, we all grow!  But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
• Tuition Reimbursement. We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
• Wellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
• Gratitude is Green.  We offer competitive pay across the organization, because, well… money matters!

• Game Room. Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.
• In-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!
• Enjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! 
• We Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! 

• Paid Time Off. Not just lip service: we work hard, to play hard!  Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time!  For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!

Anything Else?  Absolutely.

DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here.  We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!

Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.

And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!